Videos and podcasts
The Canada Border Services Agency (CBSA) offers a number of videos and podcasts that present information about CBSA programs and initiatives.
Podcasts
Getting 'reel' about crossing the border
Traveller Modernization initiative
People of the CBSA
A “Day in the Life of…” a Border Services Officer
Careers
The Border Is Calling
CARM: CBSA Assessment and Revenue Management
How to create sign in credentials and a user account in the CARM Client Portal

2021-11-09
In this video you will learn:
- how to use a GCKey or Sign-In Partner to access the CARM Client Portal for the first time
- how to register for multi-factor authentication for your account and sign in using multi-factor authentication
- how to create a personal profile in the CARM Client Portal
- how to enable email notifications
- how to sign in as a returning or existing user
How to manage a client group in the CARM Client Portal

2021-05-21
In this video you will learn:
- the purpose and benefit of client group creation
- how to create, update, and delete a client group
- how to assign or remove clients to and from a client group
- how to assign or remove employees to and from a client group
- how to manage client group process requests
Client Portal

2021-03-08
The CBSA Assessment and Revenue Management project, better known as CARM is a multi-year initiative that will transform the importation process. Through CARM, clients will have access to the Client Portal, an innovative self-service tool that will modernize how the trade community interacts with the CBSA.
Canadian Export Reporting System
How to access CERS and create your user account

2022-11-08
How-to video for the commercial exporting community on how to access the Canadian Export Reporting System (CERS) and how to create a user account within the system.
How to register your business account in CERS

2022-11-08
How-to video for the commercial exporting community on how to register a business account in the Canadian Export Reporting System (CERS).
Cannabis at the border
Canada 150: The Canada Border Services Agency
Canada 150 at the CBSA: Our Technology
Canada 150 at the CBSA: Our Ports of Entry
Canada 150 at the CBSA: Our People
Other
Our Missing Children – Blue Water Bridge story
Radio Frequency Identification (RFID) Technology
CBSA surprises birthday girl

2017-01-26
Border services officers (BSOs) surprised elementary student Tatiana on her 10th birthday with a glimpse of her dream job. BSO Adina Sopirla showed up at Tatiana's doorstep to take her for a behind-the-scenes tour of CBSA operations at Winnipeg International Airport. Tatiana had previously dressed up as a detector dog handler for a school assignment, and now received a genuine junior CBSA uniform and her own stuffed detector dog. Watch as BSOs in Winnipeg give Tatiana the complete officer experience, from searching luggage to boarding a plane.
Training for a career on the front line
NEXUS: Save time at the border!
Importing a Motor Vehicle into Canada
CBSA Welcomes the 2015 Games

2016-03-16
A look back on the CBSA's accomplishments before and during the 2015 Toronto Pan and Parapan American Games. Most of the video is filmed on location at Pearson International Airport and includes comments and observations from some of those involved in the preparation and operations for the Games.
Trusted Traders
International Partnerships

2015-07-15
This video highlights how the Partners in Protection program is keeping Canada's borders safe while processing legitimate, low-risk trade—a priority for the Canada Border Services Agency. Whether cargo is shipped by rail, air, land or by sea, member businesses are recognized as Trusted Traders at our borders, and beyond.
Adjustments to Commercial Accounting
Inspiring Conversations at the CBSA
Classifying Imported Goods
Trade Incentive Programs
Improving Technology
NEXUS: Did you know?
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