Contact us

Notice: Cannabis

Despite the fact that cannabis (marijuana) is legal and regulated in Canada, it remains illegal to take cannabis across Canada's national borders, whether you are entering or leaving Canada. For more information, consult cannabis (marijuana) legalization.

Asylum claimants' passports and travel/identity documents

The CBSA holds the passports and travel/identity documents of asylum claimants in accordance with the Immigration and Refugee Protection Act and retains them until the Immigration and Refugee Board of Canada makes a determination on the claim.

The CBSA cannot share any personal information on these individuals or their belongings.

Notice: Mail processing delays

The CBSA continues to work closely with its Canada Post partners to process international mail quickly without compromising security. We thank you for your patience during this backlog clearing period.

If your parcel is with Canada Post, please track it by visiting the Canada Post website. Items that have been transferred to the CBSA for additional processing will display the following notice on the Canada Post web site: “Item presented to the CBSA for customs review”.

The CBSA is unable to provide a precise tracking of parcels being processed.

Date modified: