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Contact the Canada Border Services Agency

COVID-19 border measures end on

Starting , all COVID-19 border requirements, including vaccination, mandatory use of ArriveCAN, and any testing and quarantine/isolation requirements will end for all travellers entering Canada whether by land, air or sea.

Until then, find out if you can enter Canada and use ArriveCAN before you enter.

News release

The Canada Border Services Agency (CBSA) facilitates the flow of legitimate travellers and trade. The agency also enforces more than 90 acts and regulations that keep our country and Canadians safe.

Media room

Contact information for media only.

Border information services

Find answers to your COVID-19 related questions. Get help with CBSA programs and services.

Contact us about ArriveCAN

Get help with general questions about how to use the app.

Offices and services directory

Browse our nearly 1,200 offices by service or location.

Submit an appeal or review request

If you disagree with a CBSA enforcement action or trade decision.

Report suspicious cross-border activities

Suspect illegal smuggling, trade or document fraud? Let us know via our confidential phone line or online form.

Compliments, comments and complaints

Submit feedback about your experience with us.

Immigration enforcement

  • For people on an alternative to detention: Border information line 1-800-461-9999
  • For people subject to a removal order: 1-833-995-0002

Technical and commercial client support

Report a problem on this page

This email is to report problems or inaccuracies on a page. Spam and comments containing offensive language will be reported or deleted. For help with Canada Border Services Agency (CBSA) programs or services, contact border information services.

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