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Bulletin 63: End of the deferral period for the payment of duties and taxes: Statements of account

On , the World Health Organization confirmed coronavirus disease 2019 (COVID-19) to be a pandemic. Since then, the CBSA adopted various measures, including a flexible administration, pursuant to its authorities under the Customs Act and the Customs Tariff to provide relief to importers.

On , the CBSA published Customs Notice 20-11, Extension of Timeframes for Payment of Customs Duties and GST (COVID-19) notifying importers that the government announced that the payment deadline for all statements of account for amounts owing during the months of March, April and May 2020 be extended to . With the broad range of economic measures and support programs now in place, the GST/HST and customs duty payment deferral is ending as planned. As such, all statements of account become payable.

The CBSA recognizes that these are difficult and uncertain economic times. The following questions and answers are intended to provide additional clarity with respect to the payment deadline.

Questions and answers

Q1: Who is responsible for paying the duties and taxes owing on a statement of account?

A1: Generally, under the Customs Act, the importer or owner of goods is liable for the payment of duties and taxes.

Q2: When do I have to pay my statements of account for the months that GST/HST and customs duties were deferred?

A2: Importers or customs brokers acting on the importer’s behalf are expected to pay the full amount of duties and taxes owing on their statements of account by .

Q3: Which amount of my statements of account am I expected to pay?

A3: The full unpaid amounts of the statements of account for March, April, May and June are due on .

Q4: What happens if I only pay a portion on of the duties and taxes owing?

A4: Late payment penalty and interest may be charged on overdue accounts. When an account goes unpaid it may be referred to the Canada Revenue Agency (CRA) for collections activities. Once a Notice of Arrears is issued, importers are encouraged to reach out to the CRA for more information on the collections process and to inquire about options available to assist, which may include payment plans. If CRA collection efforts are unsuccessful, any unpaid importer accounts are referred back to the CBSA where it will be reviewed on a case-by-case basis.

Q5: How do I request a payment plan to pay back the amounts owed on my statement of account?

A5: The CRA is responsible for all collections activities. The CRA has indicated that they will be flexible when entering into payment arrangements. According to their website, collections on new debts are currently suspended until further notice. Please contact the CRA for more information.

Q6: Why didn’t the CBSA waive its right to make a claim against the bonds posted as part of the Release Prior to Payment Privileges?

A6: Financial security is a requirement in order to benefit from the Release Prior to Payment Privilege. Bonds posted as financial security are required to secure the release of goods.

Q7: Will the CBSA call upon bonds to cover unpaid statements of account?

A7: As is always the case, the CBSA can call upon the bond posted as financial security for an importation of goods transaction. The bond is used only after reasonable efforts have been made to collect from the importers or owners.

Q8: If I am unable to pay the full amount of my statement of account, how can I apply for a review of any late payment penalties or late transaction interest?

A8: Requests for a review can be submitted to the CBSA. Visit How to file a review for: Late accounting, penalties and late transaction payment interest for more information. When considering case-by-case requests from importers to waive interest or penalties, the CBSA will require the importer and/or their broker to specifically identify any payments made to CBSA against their March, April, May and June 2020 statements of account.

Q9: How will I know if amounts I paid to my customs broker have been remitted to the CBSA?

A9: Please contact your customs broker directly to obtain confirmation that the amounts you paid have been remitted to the CBSA.

Q10: Where can I obtain more information on the status of my account?

A10: Please contact the Canada Border Services Agency CARM mailbox at cbsa-asfc_carm.gcra@cbsa-asfc.gc.ca to inquire about the current status of your account.

Q11: Have the timeframes for the payment of duties owed on commercial goods released prior to payment (i.e. on my CBSA statements of account) changed?

A11: No. The timeframe for all those payments are described in section 10.1 of the Accounting for Imported Goods and Payment of Duties Regulations.

Q12: Is the Government of Canada considering deferral should the pandemic continue or surge?

A12: The Government of Canada is closely monitoring the economic impacts of the pandemic and will continue to implement responsible measures to help support Canadians and Canadian businesses through this unprecedented situation.

Q13: Why end the deferral now when businesses are facing unprecedented concerns with their ability to stay viable?

A13: The Government of Canada is taking immediate, significant and decisive action to support Canadians and businesses facing hardship as a result of the COVID-19 outbreak. For more information on how businesses can obtain support from the Government Canada, please consult Canada’s COVID-19 Economic Response Plan.

Contact ARL Support with any questions or concerns.

Bulletin 62: Guidance on the end of payment deferral period

The related debt due on the Statements of Account (SOA) dated March, April and , is due on .

The June SOAs will display a due date of . This will include deferred debt from March, April, and May 2020, as well as the debt for June 2020. For details on how to read the SOA please refer to Bulletin #56.

Note: Due to a system issue, transactions from and will appear as one accounting date on the June SOA.

Interpreting the SOA

Payments received between and will appear as status ‘Unused’ and will appear on Line D - Opening Balance:

Other Transactions Section / Section autres transactions
0063 Document Type /
Type de document
Document # /
No du document
Payment Due Date /
Date d’échéance du paiement
Total Status /
Statut
Cheque # / Date /
No de cheque / Date
Broker /
Courtier
Payments since last SOA / Paiements depuis le dernier RC
2020-06-17 PMT 260000005845   (7004,23) Available
Disponible
  X
Included in Previous SOA Total Payable / Inclus dans le total à payer du RC précédent
2020-05-30 PMT 260000005844   (5643,34) Unused
Non utilisé
  X

Payments received between and will appear as status ’Available’ and appear on Line B - Payment since last SOA:

Importer Statement of Account
Payable item Amount
Statement of Account / Relevé de compte
IMP SOA date / Date du RC 2020-04-25
Payment due date / Date d’échéance du paiement 2020-06-30
A. Previous SOA Total Payable / Total à payer du RC 6,496.79
B. Payment since last SOA / Paiement depuis le dernier RC (4,975.26)
C. Disbursement / Décaisement 0.00
D. Opening balance / Solde d’ouverture 1,521.53
E. Current B3 Transactions / Transactions B3 courantes 1,206.12
F. Non-B3 Debt / Dettes non-B3 143.23
G. Available Credit / Crédit disponible 0.00
H. Interest Total / Total des intérêts 0.00
I. Importer Total Payable / Total à payer par l’importateur 1,937.24
J. Broker Total Payable / Total à payer par le courtier 933.63

Note: the data above are from different examples and will not match.

How payments are allocated

Payments are applied to the newest B3 transactions first, commonly referred to as Last in - First out (LIFO). Any remaining credits on the account after B3 debts are paid are applied to other debts such as B2 adjustments, K23s, and interest charges.

If a customs broker’s payment does not coincide with the total amount owing on the SOA, a Reconciliation Exception Sheet (RES) must be completed. The RES will be used for a manual allocation to specify which RM account does not get paid. An RES is not required when the SOA amount is paid in full with a single cheque, or single cheque plus interim payments.

Importer Direct Security and the GST Direct Payment options

Importers new to the Importer Direct Security (IDS) option and the GST Direct Payment option (G) can review Bulletin #61 for details on how to make payments.

Interest charges

All deferred duties and taxes are due for payment on . Usual collection activities will return to normal as of .

Interest and penalties may be applicable as of to accounts that were not fully paid. Established interest rates have not been impacted by the deferral.

Unpaid accounts may be referred to the Canada Revenue Agency (CRA) for collection. Payment plan options can only be negotiated with the CRA at that time.

Contact ARL Support with any questions or concerns.

Bulletin 61: GST direct payment and importer direct security options

Further to the announcement made by the Prime Minister on , the Government of Canada has extended the payment period for GST and customs duties. During this time, there has been an increase of importers joining the GST Direct Payment Option or the Importer Direct Security Option.

Brokers must ensure that they advise importers of their balance due to the CBSA, as they may not have access to their Statements of Accounts (SOA). Note that importer and broker SOAs contain different information. For more details, consult Bulletin #56.

All transactions entered on the B3 Canada Custom Coding Form should be correctly submitted. This will prevent the amount owing from appearing on the customs broker's SOA and will create a payment liability to the customs broker.

When entering transactions, ensure that:

  • if an importer is on the GST Direct Payment Option, field 6 on the B3 must indicate a "G"
  • if an importer is on the Importer Direct Security Option, field 6 on the B3 must indicate an "I"

Clients who participate in the GST Direct Payment Option program will have their total payable on their SOA based on the field 6 filing on the transaction.

Failure to accurately report the "G" or "I" indicator on Form B3 may result in the liability deferral not being applied, and the liability will remain with the customs broker.

Broker Statement

The Broker Statement will identify the importer responsibilities in Line J: Past Period Transactions (Open) and in Line K: Current Period Transactions. These transactions are dependant on accurate reporting in field 6 on the Form B3.

Importer Statement of Account
Payable item Amount
A. Previous SOA Total Payable / Total à payer du RC 1,959.62
B. Payment since last SOA / Paiement depuis le dernier RC 0.00
C. Disbursement / Décaisement 0.00
D. Opening balance / Solde d’ouverture 1,959.62
E. Current B3 Transactions / Transactions B3 courantes 0.00
F. Non-B3 Debt / Dettes non-B3 0.00
G. Available Credit / Crédit disponible 0.00
H. Interest Total / Total des intérêts 0.00
I. Importer Total Payable / Total à payer par l’importateur 1,959.62
GST, Importer Direct / TPS, importateur direct
J. Past Period Transactions (Open) / Transactions des périodes précédentes
(non soldées)
1,421.32
K. Current Period Transactions / Transactions de la période courante 527.53

Importer Statement

The Importer Statement identifies the amounts owing to the CBSA in Line I: Importer Total Payable and the amount owing to the customs broker in Line J: Broker Total Payable. These amounts are dependant on the coding of field 6 on the Form B3.

Importer Statement of Account
Payable item Amount
Statement of Account / Relevé de compte
IMP SOA date / Date du RC 2020-04-25
Payment due date / Date d’échéance du paiement 2020-06-30
A. Previous SOA Total Payable / Total à payer du RC 6,496.79
B. Payment since last SOA / Paiement depuis le dernier RC (4,975.26)
C. Disbursement / Décaisement 0.00
D. Opening balance / Solde d’ouverture 1,521.53
E. Current B3 Transactions / Transactions B3 courantes 1,206.12
F. Non-B3 Debt / Dettes non-B3 143.23
G. Available Credit / Crédit disponible 0.00
H. Interest Total / Total des intérêts 0.00
I. Importer Total Payable / Total à payer par l’importateur 1,937.24
J. Broker Total Payable / Total à payer par le courtier 933.63

If the importer is not a GST Direct Payment Option or Importer Direct Security Option participant, the B3 is secured by the customs broker's bond.  In this case, Line I: Importer Total Payable would be 0.00 (if there are no outstanding “Non-B3 Debt” nor “Interest Total” amounts) and the full amount owing would be in Line J: Broker Total Payable. This is what is owed to the customs broker.

The recovery of these amounts is taken care of between the customs broker and the importer, and should be handled directly with the importer.

For more information on the GST Direct Payment Option and the Importer Direct Security Options, visit the Departmental Memo D17-1-8, Release Prior to Payment Privilege.

For more information on payments, visit Commercial Payments and Accounts.
Contact ARL Support with any questions or concerns.

Bulletin 60: Guidance for importers paying the CBSA

Importers have 4 ways to pay the CBSA for the duties and taxes on their goods:

  1. Paying in full at time of importation: Payment is provided with the account documentation at time of importation.
  2. Customs broker services: A customs broker posts security with the CBSA, and duties and taxes are paid after the goods have been imported. This security ensures the payment of duties and taxes to the CBSA. Importer payments flow to the CBSA through their customs brokers.
  3. GST Direct Payment Option: Also known as the “G” program, this is an agreement between the customs broker and importer. The customs broker provides security for duties and taxes (such as excise tax or customs duties) excluding the GST. The importer pays the GST to the CBSA and pays duties and taxes to the customs broker. The customs broker then remits those funds to the CBSA, removing their liability against their security.
  4. Importer Direct Security Option: With the assistance of a customs broker, an importer can post security with the CBSA. The customs broker submits your accounting documentation, though the importer pays all duties and taxes to the CBSA.

The Importer Statement of Account (SOA) identifies what is payable to your customs broker (Line J: Broker Total) and what is payable to the CBSA (Line I: Importer Amount Payable).

If you are not a GST Direct Payment Option or Importer Direct Security Option participant, the liability is secured by the customs broker's bond. In this case, Line I would be $0.00 (if there are no outstanding “non-B3 debt” or “Interest total” amounts) and the amount owing to the customs broker would be included in Line J.

Importer Statement of Account
Payable item Amount
IMP SOA date / Date du RC
Payment due date / Date d’échéance du paiement
2020-04-25
2020-06-30
A. Previous SOA Total Payable / Total à payer du RC 4,395,507.06
B. Payment since last SOA / Paiement depuis le dernier RC (5,065,206.52)
C. Disbursement / Décaisement 2,896.07
D. Opening balance / Solde d’ouverture (666,882.14)
E. Current B3 Transactions / Transactions B3 courantes 6,936,114.44
F. Non-B3 Debt / Dettes non-B3 78.75
G. Available Credit / Crédit disponible (4,472,677.28)
H. Interest Total / Total des intérêts 0.00
I. Importer Total Payable / Total à payer par l’importateur 1,795,859.75
J. Broker Total Payable / Total à payer par le courtier 774.02

For more information, visit Commercial Payments and Accounts: Payments.

Contact ARL Support with questions or concerns.

Bulletin 58: May 25 Statement of Account will be reissued

Please note there were technical issues with the Statement of Account (SOA) dated , that caused some credits to be identified under incorrect statuses, as well as incorrect opening balances, and incorrect statuses for “other transaction” types.

The revised SOA will be dated , and delivery will begin at noon on . This SOA will have the same data as the , SOA, just with corrected statuses for credits and other transaction types, as well as corrected opening balances.

Transactions that appeared on the , Daily Notice or later are not included in the , SOA and will continue to be reported on the , SOA as usual.

Resolution / Action required:

Please disregard the SOA issued on . If the SOAs are loaded into your system for reconciliation, back-out the data to reduce any potential conflicts. The revised SOA delivery will begin at noon on . If you have not received the revised SOA by , or are unsure of the amount to pay, please contact the ARL Support Team.

Bulletin 57: Extension of timelines: Guidance on disbursement and electronic payment returns

Disbursements

The disbursement process will continue monthly and has not been impacted by the payment deferral announcement of . The CBSA reviews accounts for credits eligible for disbursement each month. Credits will be considered for disbursement once they are posted on the Statement of Account (SOA).

For details on how the payment deferral affects your SOA, consult Bulletin 56: Changes to your next Statement of Account.

Electronic payment returns

If you have made an electronic payment between and , and requested to have your payment returned, a refund will be provided by mailed cheque.

If a payment has been returned to you, this will appear on the SOA as a ‘Disbursement’.

For additional details, refer to Bulletin 50: Extension of timeframes for payment of duties (COVID-19).

Any questions should be directed to ARL Support.

Bulletin 56: Changes to your next Statement of Account

Related debt due on the Statement of Accounts (SOA) dated March, April and , is now deferred to . Information will appear differently on the importer and broker SOA because of the due date deferral.

On both the broker and importer SOAs:

  • The April and May SOAs will display a due date of .
  • The June SOA will also display the standard due date of .
  • The “B3 Transactions” section will display a line item dated on the 24th day of the previous month with all outstanding transactions.
    • For example, March transactions will be dated on the April SOA as and March and April transactions will be dated on the May SOA as .
  • The previous month’s transactions will be included in the “Opening Balance” amount (line D.)
    • For example, March transactions will be included in the “Opening Balance” amount on the April SOA.
    • Note: The “Importer Total Amount Payable” on line I. is the amount importers should pay to the CBSA when the statement is due.
  • All other transaction types, such as K23s and B2s, are listed in the Non-B3 Debt section and will appear with a due date of .
  • B2s that have received prepayment will show as “paid.”
  • Credits from the past period will remain on the SOA with a status of “Unused.”
  • Payments made for the past period SOAs will show as “Available” and will be included in the “Opening Balance” section (line D.).
  • Payments made after the current period SOA will show as “Unused” and will be included in “Payment since last SOA” (line B.).
  • Payments will appear as “Available” until the SOA is issued and all credits will go through the offsetting process as per usual.
  • Payments may show as “Unused” on the May and June SOAs.
  • “Payments since last SOA” (line B.)  will contain the payments received during the past period and is not an accumulation of all payments made between and .

Only on broker SOAs:

  • For importers with GST Direct Payment Option or Importer Direct Security Option agreements, previous transactions will appear in “Past Period Transactions” (line J.).
    • For example, March transactions will appear in “Past Period Transactions” on the April SOA.

Questions should be directed to ARL Support.

Bulletin 55: Extension of timeframes: Guidance on interest charges

Issue:

The Government of Canada has extended the payment deadline for all commercial payments due to the CBSA (duties and GST on regular imports, re-assessments). Payments deadlines are extended to . This also includes charges on the Statement of Account (SOA) issued in and recorded as being due on . The CBSA will apply this extension automatically, there is no need for companies to apply.

Interest: In the event that importers are unable to pay their SOA in full on , interest may apply. Interest calculations will be from onward.

For more information on the payment deadline extension, please consult Customs Notice 20-11: Extension of Timeframes for Payment of Customs Duties and GST and Bulletin 50: Extension of Timeframes for Payment of Duties.

Resolution / Action required:

All interest for payment deferrals will not accrue until the deferred payment deadline of .

The CBSA will apply this automatically, there is no need for companies to apply for the extension.

Contact information:

Any questions should be directed to ARL Support.

Bulletin 54: Extension of timeframes: Guidance on past due items

Issue:

Debt due before is payable on the due date identified on the Statement of Account (SOA).

Debt due on or after , is payable on .

The chart below outlines when debt is due:

Guidance on past due items
Transaction type Amended due date
B3 - A debt transaction on the account which is always related to an importation Original due dates of to  are now due on .
B2 (debit) - A correction or adjustment to a B3 transaction Original due dates of   or later are now due date of .
B2 (credit) - A correction to a B3 transaction Not impacted by this deferral measure, and will be processed as normal.
K3 or K23 - Miscellaneous debt Original due date remains.
Administrative monetary penalty system (AMPS) - a penalty imposed for violating CBSA’s trade and border legislation Original due date remains.
RS (RSF) posting - Self-adjustment of original accounting information by the CSA importer All RS transactions due  or later will have a due date of June 30, 2020.
K9 - A penalty for not declaring a product Original due date remains.
K32 Drawback - A refund for custom duties paid for imported goods Not impacted by this deferral measure, and will be processed as normal.

For more information on the payment deadline extension, please consult Customs Notice 20-11: Extension of Timeframes for Payment of Customs Duties and GST and Bulletin 50: Extension of Timeframes for Payment of Duties.

Resolution / Action required:

All B2 debt due prior to is payable on the due date specified on the SOA.

Debt due on or later may be deferred to . If debt is eligible for deferral, the CBSA will change the due date automatically. There is no need to apply for a deferral.

Contact information:

Any questions should be directed to ARL Support.

Bulletin 53: Extension of timeframes: Guidance on B2s and appeals

Issue:

The Government of Canada has extended the deadline for all commercial payments due to the CBSA (duties and GST on regular imports, re-assessments).

B2 debt: B2 debt due on or later is now deferred to .

All B2 debt due before  is not included in the payment deferral and is payable on the due date identified on the Statement of Accounts (SOA).

Appeals: The Government of Canada’s payment extension does not eliminate the obligation to pay, or secure amounts, owing under appeal. Existing appeals not affected by Customs Notice 20-11 are still in effect, and it still remains a requirement to pay B2s and other amounts outstanding.

For the CBSA to accept a request for re-determination, section 60 of the Customs Act requires that either all amounts owing as duties and interest in respect to the goods are paid, or security satisfactory is given to the Minister in respect of the total amount owing.

At this time, all legislative requirements continue to apply, and each request for extension will be reviewed by the CBSA on a case-by-case basis.

For more information on the payment deadline extension, please consult Customs Notice 20-11: Extension of Timeframes for Payment of Customs Duties and GST and Bulletin 50: Extension of Timeframes for Payment of Duties.

Resolution / Action required:

All B2 debt due prior to is payable on the due date specified on the SOA.

Debt due on or later may be deferred to . If debt is eligible for deferral, the CBSA will change the due date automatically. There is no need to apply for a deferral.

Contact information:

Any questions should be directed to ARL Support.

Bulletin 52: Extension of timeframes: Guidance for non-resident importers

Issue:

The Government of Canada has deferred the payment of duties and taxes on imported goods. Related debt due on the Statement of Account (SOA) dated March 25, 2020, and later is now deferred to .

The payment deferral applies to both resident importers and non-resident importers. A non-resident importer (NRI) is a company or individual who does not reside in Canada, but elects to act as the importer of record (IOR) for shipments imported into Canada.

For more information on the payment deadline extension, consult Customs Notice 20-11- Extension of Timeframes for Payment of Customs Duties and GST and Bulletin 50: Extension of Timeframes for Payment of Duties.

Resolution / Action required:

Non-resident importers may defer payment of debt due on the SOA , and , to . The CBSA will change the due date automatically. There is no need to apply for the extension.

Contact information:

Any questions should be directed to ARL Support.

Bulletin 51: Extension of timeframes: Electronic Payment Requests

Issue:

Clients that have made an electronic payment between and may choose to have payments remain on the account, or be returned.  Clients may make an electronic payment after .

Resolution / Action required:

If you have made an electronic payment between and and would like to provide the CBSA with guidance as to how that payment should be treated, please send one of responses below to the Electronic Payments inbox at cbsa.electronic_commercial_payment-paiement_commercial_electronique.asfc@cbsa-asfc.gc.ca.

Please include your payment amount, the date the payment was sent, and RM/Broker ASEC number in the email.

If you would like to make a electronic payment, please wait until .

Option 1 : I would like my payment to remain on the account

If you would like your payment to remain on the account, please use the following subject line and email template.

Subject Line : Payment of $[AMOUNT] to remain on account [RM0001/BROKER ASEC]

Body:

Hello,

I am requesting that my electronic payment of $[AMOUNT] sent on [DATE] remain on account [RM0001/ BROKER ASEC].

Option 2 : I would like my payment to be returned

If you would like your payment to be returned to you, please use the following subject line and email template. The method of payment return will be determined when your request is processed.

Subject Line : Payment of $[AMOUNT] return request for account [RM0001/BROKER ASEC]

Body:

Hello,

I am requesting that my electronic payment of $[AMOUNT] on account [RM0001/BROKER ASEC] sent on [DATE] be returned.

Contact information:

Questions regarding this bulletin should be directed to cbsa.electronic_commercial_payment-paiement_commercial_electronique.asfc@cbsa-asfc.gc.ca.

Bulletin 50: Extension of timeframes for payment of duties (COVID-19)

Issue:

Subsection 33.7(1) of the Customs Act provides an authority to the Minister of Public Safety and Emergency Preparedness or an officer designated by the President of the Canada Border Services Agency (CBSA) to, in writing, extend the time prescribed by the regulations for the payment of any amount owing for duties.

The timeframes for the payment of duties owing on commercial goods are set out in section 10.1 of the Accounting for Imported Goods and Payment of Duties Regulations.

Following the World Health Organization’s characterization of the outbreak of the coronavirus disease (COVID-19) as a pandemic on , and further to the announcement made by the Prime Minister on , the Government of Canada is extending the payment timeframes for GST and Customs Duties.

The Minister has exercised this authority to extend the time for payment of an amount owing pursuant to the Act.

Resolution / Action required:

The timeframe for all payments due to the Agency (duties and taxes on regular imports, re-assessments, penalties, etc) is extended to . This also includes charges on the statement of account of March due on April 1.

The CBSA will change the due date automatically, there is no need for companies to apply for the extension.

Please note: there is no change to the accounting timeframes prescribed by "the Regulations". Importers are required to submit accounting declarations for imported goods released on minimum documentation within the required timeframes.

Contact information:

Questions regarding this bulletin should be directed to ARL Support at www.cbsa-asfc.gc.ca/prog/arl-glcc/contact-eng.html.

Bulletin 46: Check out the new way to contact ARL Support!

You are now able to send your Accounts Receivable Ledger (ARL) requests through our new Contact Us page from the CBSA website.

To submit future and follow-up requests, go to our new contact page at Contact us page.

The Contact Us page enhances the process of prioritizing, tracking, and resolving ARL related requests. This helps our support team resolve requests faster by collecting the required information at the first point of contact.

The Contact Us page should be used for all enquiries with the exception of:

  1. Missing payments enquiries requiring attachments
  2. Signing up to receive Daily Notices and Statements of Accounts through Electronic Data Interchange (EDI)

Attachments and completed EDI applications can be sent directly to the CARM mailbox at: cbsa-asfc_carm.gcra@cbsa-asfc.gc.ca

Ticket Priority Times

Between the 25th to the first of the following month, our priorities are:

  • payments due
  • opening balances
  • missing transactions

All other issues will be addressed after that time.

Between the first to the 24th, we respond to requests such as:

  • offsetting information
  • lost/missing refund cheques
  • receiving a disbursement cheque
  • overview reports
  • receiving a cheque and you don’t know what it’s for

Questions regarding this bulletin should be directed to ARL Support.

Bulletin 45: Importers requesting instant refunds

When a credit adjustment (B2) has been processed, a Detailed Adjustment Statement (DAS) is sent to the importer to advise the amount of the credit has posted to the importer account. The credit will appear on the next Statement of Account (issued on the 25th of each month). If there is debt on the importer account, the credit will be applied to the balance outstanding and the total payable will automatically be reduced by the available credit.

Excess credits will only be refunded after offsetting occurs (the 15th of the month following the Statement of Account) providing there is no new debt posted to the importer account. In the event debt continues to post to the account, the credit will continue to reduce the total payable until it is used in its entirety. In the event there is no new debt posted to the importer account, the credit will automatically be disbursed in the next disbursement cycle and will be reflected on the corresponding statement of account with status of disbursed.

Please consult our Disbursements and Offsetting page for more information on this process.

To inquire if the credit will be disbursed, submit a request using the Contact the ARL team page after the first of the month. Select "Receiving a disbursement cheque".

Bulletin 44: B2 Payments

There are two scenarios that occur for the payment of B2s:

1. B2 – Detailed Adjustment Statement (DAS) issued

Importers/brokers can make a payment at the port, or they can make a payment online. If the payment is made online, the importer/broker must send their request to the ARL team and provide the BN15, B2 number(s), the amount owing on the B2, the payment amount and payment date.

2. B2 – Prepayment with no DAS issued yet

Importers/brokers must make their payment at the port. The cashiers will code the payment in ARL to identify it as a pre-paid B2. When the B2 posts to the account the payment will automatically match to it.

Bulletin 42: Certain transactions to behave as importer tagged

The following documents will behave as if they were “Importer Direct” tagged beginning with the Statement of Account (SOA) to be issued in .

  • B2 (debit and credit)
  • AMPS
  • K32
  • K23
  • K9

They will remain visible on the broker SOA but excluded from the “Total Payable” by the broker.

Brokers will still be able to pay B2-debt electronically or by cheque – B2-debt status will show on the SOA.

There will be no change to:

  • B3
  • Broker payments
  • Broker specific debts (including interest on a broker debt)

Implementation

First SOA impacted =

Application is retroactive on any open transaction.

All DN and SOA technical issues should be forwarded to the CARM mailbox at: CBSA-ASFC_CARM.GCRA@cbsa-asfc.gc.ca

Thank you for your continued support.

Bulletin 40: Icecorp Logistics Filed Transactions and Outstanding Balances

Outstanding account balances for transactions filed by Icecorp Logistics must be paid by the importer.

The Canada Border Services Agency (CBSA) is aware that many importers may be impacted by the sudden closure of Icecorp Logistics Inc and its Icecorp Customs Brokers division.

The CBSA has conducted a preliminary review and has generated Statements of Account (SOA) for importers who may have an outstanding account balance relating to Icecorp filed transactions. You may receive a letter in the coming days with additional information about your account.

If you have been impacted by the closure of Icecorp Logistics Inc, you can visit a CBSA port of entry to obtain a copy of your SOA and to correct importation documents that may not have been filed correctly prior to the closure of Icecorp Logistics Inc.

If you have not received a letter by December 20, 2017, or if you have question about your SOA, please contact the CARM mailbox. To accelerate and better direct your request, enter “Icecorp” as the subject line of your email.

Bulletin 37: Monthly Statement of Account Payments to be Made Centrally Effective August 24, 2017

Interim and monthly Statement of Account (SOA) commercial payments are to be made electronically or sent to the Canada Border Services Agency’s (CBSA) National Payment Processing Centre in Ottawa. Effective August 24, 2017, interim and monthly SOA payments will not be accepted at ports of entry (POE).

Context

The CBSA has completed the transition to a centralized process for monthly interim and SOA payments.

Action required

Effective August 24, 2017, customs brokers and importers who make monthly account payments, i.e. those securing goods either directly or under the Importer Direct Security Option with a customs broker, or those under the Goods and Services Tax Direct Payment Option with a customs broker, are required to remit their interim and monthly payments centrally or electronically. Monthly payments will no longer be accepted at the POEs*.

*Exceptions – the following client types can continue to pay at a POE:

  • (i) Customs brokers or importers remitting payment over $25 million who have previously been pre-approved while implementing Electronic Data Interchange (EDI); and
  • (ii) Importers or customs brokers paying by debit card, and
  • (iii) Credit card payments under the $5,000 limit.

K23, K9 and Administrative Monetary Penalties payment processes remain unchanged.

Importers’ Cash B3 payments, B2 adjustment payments and non-commercial payments will continue to be accepted at all POEs with no change to the current process

Payment can be made electronically, through EDI, Online Banking (for importers), or by cheque/money order/bank draft, payable to the Receiver General for Canada, delivered to:

Canada Border Services Agency (CBSA)
MAILROOM
Attention:  Accounts Receivable Management Unit
333 North River Road, Place Vanier, Tower A
Ground Floor, Room 1018
Ottawa, Ontario K1A 0L8
Telephone: 343-291-5265 (for courier reference)

For the exceptions listed above, these payment types are to be accepted at the POE or ARL Payment Processing site. Payment will be processed to the account level and all relevant documents will be sent to the National Payment Processing Centre for allocation

Electronic Payment

Electronic payment to the CBSA is currently available with:

  • Scotiabank
  • Canadian Imperial Bank of Commerce (CIBC) - online banking only
  • Toronto-Dominion Canada Trust Bank (TD)
  • Bank of Montreal (BMO)
  • Royal Bank of Canada (RBC)
  • Citibank
  • Tangerine
  • Bank of America
  • The National Bank

(i) EDI: Clients should contact their Financial Institution (FI) client relationship manager to inquire about setting up and testing the CBSA EDI payment capability.

(ii) Online Banking (for importers only. If applicable, it is suggested that you verify with your customs broker amounts owing directly to the CBSA): Importers are to visit their FI’s web bill payment portal and select one of the following payee names:

  • CBSA Duties Taxes Fees, or
  • CBSA Duties, Taxes and Fees, or
  • Canada Border Services Agency, or
  • Agence des Services Frontaliers du Canada, or
  • CBSA Customers/ASFC Douanes.

Each financial institution has its own standard to name a payee. Importers are to use their business number (BN15, e.g. 123456789RM0001) as the account number (not the Canada Revenue Agency RT account number). To access the phone option, importers are to contact their FI for initial set-up.

Bulletin 36: Payment Options for Non-Resident Importers

A number of Non-resident importers (NRIs) operating under the Importer Direct Security Option currently make indirect payment to the Canada Borders Services Agency (CBSA) through their customs brokers.  Given the recent clarification of the liability of debt for Importer Direct Security Option clients (refer to Bulletin ARL-2017-33), this bulletin clarifies the payment options for all NRIs.

1) NRIs who are part of the CBSA's Customs Self-Assessment Program:

These NRIs will continue to make their payments as per the terms of CBSA departmental memos D23-3-1 Customs Self-Assessment for Importers and D17-1-8 Release Prior to Payment.

2) NRIs who are not on the Importer Direct Security Option with their customs broker:

These importers should continue to make their payments to their customs brokers.  If paying the CBSA directly, see payment Options below.

3) NRIs who are on the Importer Direct Security Option with their customs broker:

The purpose of the Importer Direct Security Option is to provide customs brokers a means to reduce the amount of account security they are required to post with the CBSA by ensuring that importers participating in this option remit payment directly to the CBSA.  There are three options available to NRIs to remit these payments.

Options

  • Through Electronic Data Interchange or online banking with a financial institution certified by the CBSA for payment remittance.
  • Sending a cheque, money order or bank draft payable to the Receiver General for Canada (with the importer Business RM Number clearly indicated), in Canadian funds, to the CBSA as follows:

    Canada Border Services Agency (CBSA)
    MAILROOM
    Attention:  Accounts Receivable Management Unit
    333 North River Road, Place Vanier, Tower A
    Ground Floor, Room 1018
    Ottawa, Ontario K1A 0L8

    Telephone: 343-291-5265 (for courier reference purposes only)

    Alternatively, the cheque, money order or bank draft payable to the Receiver General for Canada could be sent to the customs broker to remit to the CBSA on the NRI's behalf.
  • In person at a local CBSA office by debit card or credit card.  Credit card payments are accepted for amounts less than $5,000.

NRIs on the Importer Direct Security Option with their customs brokers who fail to remit payment directly to the CBSA remain liable for their payments and any associated late payment and interest charges.

In accordance with D17-1-8, Release Prior to Payment Privilege, NRIs may not participate in the Goods and Services Tax Direct Payment Option.

For more information on the Importer Direct Security Option, please consult D17-1-8, Release Prior to Payment Privilege.

Bulletin 34: Proof of Payment when Appealing a Commercial Adjustment

Proof of payment is required when a commercial adjustment is appealed.

Payment for a commercial adjustment that is intended to be appealed must be made in person or by mail at an ARL payment processing enabled office.

The following processes are required to ensure a commercial adjustment that is intended to be appealed is identified as paid.

If paid in person at an ARL Payment Processing Site (PPS)

  • To receive a stamped Detailed Adjustment Statement (DAS) or B2 as paid, full payment must be made in person at an assigned Canada Border Services Agency (CBSA) ARL PPS (see link below for a list of ARL PPS).

If paid by mail to an ARL PPS

  • Include clear instructions that identifies the specific DAS or B2 to be paid.
  • Keep copies of the cheque and documentation for reference purposes, as well as the office location where the payment was mailed.
  • A receipt will not be issued and the DAS or B2 will not be stamped; however, a K21 Cash Receipt will be created in the ARL system, and if a decision to appeal the DAS or B2 is made, the CBSA will be able to confirm payment.
  • A copy of the K21 Cash Receipt can be obtained by visiting an ARL office.  The office where the payment was mailed to and the 15 digit business number associated with the DAS or B2 will be required.
  • The K21 Cash Receipt can be printed and submitted to the CBSA's Recourse Unit as proof of payment.

Offices supporting the Accounts Receivable Ledger

Bulletin 33: Reporting of the Goods and Service Tax and Importer Direct Security Options Indicator on Form B3

Liability of debt for Goods and Services Tax (GST) Direct Payment Options and Importer Direct Security Option clients.

The purpose of the GST Direct Payment Option and the Importer Direct Security Option is to provide customs brokers a means to reduce the amount of account security they are required to post with the Canada Borders Services Agency (CBSA), by ensuring that importers participating in these options remit payment directly to the CBSA.

Under the Importer Direct Security Option, customs brokers may arrange for their clients to obtain their own release prior to payment privilege (i.e., account security number) by posting security with the CBSA.  This allows customs brokers to reduce their level of security by the importer's average monthly duties and taxes, provided the importer completes a direct security letter, authorizing the disclosure of information pertaining to their Account Security Profile.  In addition, importers agree to pay the full amount of duties and taxes directly to the CBSA by the payment due date.

Customs brokers may also place resident importers on the GST Direct Payment Option, thus allowing for a reduction in security equivalent to the importer's average monthly GST owing, provided that the importer completes the required GST letter.  The importer must agree to provide payment directly to the CBSA for the full amount of GST for all transactions processed during a billing period by the payment due date.
An importer cannot be on the Importer Direct Security Option and the GST Direct Payment Option at the same time.

If the importer is not a GST Direct Payment Option or Importer Direct Security Option participant, the liability is secured by the customs broker's bond.  In this case, the customs broker is responsible for the payment of associated duties and taxes, including the GST, owing to the CBSA.  Recovery of these amounts by a customs broker is a business to business matter between the customs broker and their client (importer) and should be handled directly with the importer.

Please ensure that all transactions entered on the B3 Canada Custom Coding Form are coded correctly upon submission.  This will prevent the amount from appearing on the customs broker's Statement of Account and triggering the liability for the payment to the customs broker.

  • If an importer is on the GST Direct Payment Option, field 6 on the B3 must indicate a "G".
  • If an importer is on the Importer Direct Security Option, field 6 on the B3 must indicate an "I".

Failure to accurately report the "G" or "I" indicator on the Form B3 may result in the liability deferral not being applied, thereby resulting in the liability remaining with the customs broker.

For more information on the GST Direct Payment Option and the Importer Direct Security Options, please consult Departmental Memo D17-1-8, Release Prior to Payment Privilege.

Bulletin 32: Restricted Use of Canada Border Services Agency Administrative Business Numbers

The Canada Border Services Agency's (CBSA) Administrative Business Numbers (Admin BN) should not be used by customs brokers or importers unless authorized by the CBSA.

  • CBSA policy states that all commercial importers must register for a BN with an RM extension (BN15). Please refer to D-Memo, D17-1-5 for specific details.
  • All commercial importers who do not have a valid BN15 must contact the Canada Revenue Agency (CRA) to obtain one, or use the services of a customs broker to attain one. The CRA's Business Registration Online is available 21 hours per day or the importer can call the CRA's Business Enquiries line at 1-800-959-5525 (E) or 1-800-959-7775 (F).
  • CBSA offices will be alerted any time a CBSA Admin BN is used on release documentation. The release documentation may be rejected and a valid BN15 requested.
  • If a BN needs to be validated, please contact the CRA.

Bulletin 31: Importer Account Balance Overview Report

With the introduction of ARL in January 2016, the Canada Border Services Agency (CBSA) has moved to an account based structure for the tracking and reconciliation of duties and taxes payable (outstanding balance) and payments received.

To allow visibility into account status for importers who do not directly receive a monthly statements of account (SOA) through electronic data interchange (EDI), the CBSA will provide an Importer Account Balance Overview Report. This report details the accounting activity, including open and cleared receivables from January 2016 to the date of request.

Details pertaining to open and/or cleared receivables are subject to change, based on account activity.

To ensure confidentiality, this report can be requested by importers only.

To obtain an Importer Account Balance Overview Report, submit your request through an email, at the legal entity level (i.e. Business Number 9 digits), to the CBSA through the CARM generic mailbox. The subject line of the email must read "Importer Account Balance Overview Report Request/<Importer BN9> (the BN of the importer requesting the report).

Upon receipt of a request, the importer will receive a consent form to be completed, signed and returned to the CBSA, and will be subsequently contacted by phone to verify company information. The following information will be required on the consent form:

  • Name of the Importer
  • Business number at the nine digit level
  • RM account(s) number(s) for this BN9
  • Importer's complete business address
  • Name and contact information, including the business email and phone number, of the individual authorized to receive such information (for example, an owner, partner of a partnership, corporate director, corporate officer, or an individual with delegated authority)

An encrypted report will be sent to the importer by email. The importer will be contacted by phone to be provided a password to unlock the encrypted file.

If there are any issues receiving the report due to file size or with opening the encrypted file, the importer should contact the CARM generic mailbox using the original ticket number issued at the time of the initial request in the Subject field.

Bulletin 30: Managing Business Number and Import Export Accounts

Providing guidance on making changes to your business number and import/export accounts.

All registration activities for the Business Number and import/export (RM) accounts, including making changes to or closing your account(s), can be done by contacting the Canada Revenue Agency's (CRA) Business Window at 1-800-959-5525.

Changes can be made by the business owner or by an authorized representative.

For business owners, information on making changes to your business can be found on the CRA website.

For authorized representatives, the CRA requires a business owner's consent to communicate with a representative for anything related to their business number (BN) and program accounts. Authorization can be given online using My Business Account or by mail by submitting written authorization using Form RC59, Business Consent.

An authorized representative can be an employee or a person that does not work for your business, such as a:

  • lawyer
  • accountant
  • customs broker
  • bookkeeper

You can authorize a representative to have access to all your business accounts or you can restrict access to specific accounts. With written authorization, the representative can:

  • register your business
  • access your accounts
  • make account enquiries
  • update account information

Detailed information on authorizing a representative can be found on the CRA website.

Bulletin 27: Changes to Customs Brokers Daily Notices - Transactions Requiring BN Corrections

The purpose of the bulletin is to inform customs brokers of changes to their daily notices (DN).

Occasionally, B3 and B2 transactions are submitted to the Canada Border Services Agency (CBSA) with invalid importer business numbers (BN15). 

As the CBSA is unable to process these transactions to a valid importer account, they are placed in a suspense account to await correction.

The CBSA is now completing verification of account numbers on release documentation, and if found to be invalid, the documentation may be rejected.

Effective April 27, 2017, transactions in the suspense account will be displayed on the customs broker's DN with the following messaging: "CBSA account for internal use only.  Please correct before SOA issuance."

If you see this message as your importer name on your DN, correction is required of the importer BN 15 before the 25th day of the month to ensure an accurate SOA.

For instructions on how to make this correction, consult ARL Bulletin #16 - Amended – Correcting B3s Posted to the Wrong BN15, dated December 9, 2016.

Bulletin 16 (Revised): Correcting B3s Posted to the Wrong BN15

Under Accounts Receivable Ledger (ARL), statements of account (SOA) are issued by the importer’s 15 digit business number (BN15) rather than the customs broker’s Account Security (ASEC), as was the former process. As a result, B3s posted to the wrong BN15 must be corrected to ensure the accuracy of importer accounts.

Trade Chain Partners (TCPs) are reminded of their responsibility under the Customs Act to provide accurate information to the Canada Border Services Agency (CBSA). Failure to do so may result in delays in releasing shipments, in addition to any applicable penalties and administrative fees.

TCPs should verify their daily notices (DNs) to ensure the information is accurate. The Agency encourages TCPs to submit their correction requests as early as possible in order to allow sufficient time for the CBSA to process them. The Agency offers this process as a service to importers/customs brokers in order to facilitate the correction of B3s posted to the wrong BN15. While the CBSA will strive to complete these corrections before the deadline, it cannot assure that this will be possible in all cases.

Procedures for BN15 correction only:

Incorrect BN15 correction request presented before the deadline (i.e., three business days prior to the payment due date):

  • All correction requests must be made at the client’s central accounting office (i.e. the local office for B3 transactions based on the ASEC holder’s record, which can be found on page 3 of the completed Release and B3 Declaration Electronic Data Interchange (EDI) Application Form). The central accounting office should not be confused with the National Payment Processing Centre, where monthly and interim payments for ASEC holders are made.
  • Requests can be made up to the deadline (i.e., three business days prior to the payment due date).
  • The importer/customs broker must present the following documentation as part of their accounting override request for a correction to the BN15:
    • The DN data presented in a readable format;
    • An explanation of the error, including the appropriate letter of authorization as per Memorandum D17-2-3;
    • A corrected Form B3 with the same transaction number as the incorrect B3; and,
    • A copy of the accounting package, including the invoice.

Note: In the case of B3s transmitted electronically, a hard copy of the accounting package including the Form B3 and invoice must be presented when requesting a correction.

  • Upon approval of the request, ARL will be updated, and the B3 will be associated with the correct BN15.

After the accounting override is processed, the B3 will be moved to the correct account in the following way and the changes will be shown on the clients' DN and SOA:

DN:

  • The incorrect account will show a B3 credit with the same transaction number as the original B3, and the credit will show on the DN the day after the accounting override is processed. The correct account will show the original B3 with the same transaction number as a new debit, and this will show on the DN the day after the accounting override is processed.

SOA:

  • The correction will be reflected on the SOA if the accounting override is processed before the SOA is generated.
  • The SOA for the incorrect account will have the correct transactions total in the header as the debit and credit amounts will balance to zero. This assumes that the correction was made prior to the SOA being generated.
  • The SOA for the correct account will have the correct transactions total in the header as the corrected B3 will be included. This assumes that the correction was made prior to the SOA being generated.
  • If correction is made after the SOA but before the accounting override deadline, the SOAs will be incorrect and payment should be made based on the corrected amounts populated in the Reconciliation Exception Sheet (RES) to indicate the variation between the payment remitted and the SOA total payable.

Incorrect BN15 correction request presented after the deadline (i.e., after three business days prior to the payment due date):

  • The B3 must be fully paid.
  • Corrections must be made through the submission of a B2 adjustment request with a letter of explanation for the change at the CBSA Regional Trade Office, per Memorandum 17-2-1, the Coding, Submission and Processing of Form B2 Canada Customs Adjustment Request, paragraph 16.
  • The legislative authority that clients should indicate on their B2 for a BN change is: 7.1 of the Customs Act - Obligation to provide accurate information.
  • The rest of the B2 must be completed as follows:
    • Show the true importer's name/account number or business number and address in Field No. 1;
    • Show the CBSA office code number used on the original accounting document in Field No. 5;
    • Show the original accounting transaction number in Field No. 6;
    • Show the date of final accounting or the duty paid date of the original accounting transaction in Field No. 7;
    • Show the appropriate page number in Field No. 4; and,
    • Show the statement "importer name/account number or business number change" in the explanation field.
  • These changes may not be displayed on the clients' DN or SOA.

If the broker that filed the B3 using the incorrect BN15 does not have an agency agreement with the correct importer, the B3 must be cancelled by filing a B2 and a new B3 filed by the correct broker, using the following process.

The broker that made the error must:

  • Communicate with the correct customs broker/correct importer for the transaction in question so that the correct customs broker can prepare a V-type B3 with the correct customs broker's bar code in replacement of the incorrect entry;
  • Prepare a B2 under section 74(1)(d) of the Customs Act to cancel the original transaction;
  • Prepare a letter explaining the nature of the error and identifying the parties involved; and,
  • The Broker who made the error must present the entire package (i.e., the B2 requesting the cancelation of the transaction, the explanatory letter and the V-type B3) to the CBSA at the same time to the appropriate CBSA Regional Trade Office. If a complete package is not presented, the request will be rejected.

The CBSA will process the B2 adjustment request only after the replacement V-type B3 has been accepted. The new debit B3 will be on the BN15 that is specified on the B3.  The entire correction process is required in accordance with subsection 67(a) of the Financial Administration Act, which states that a crown debt is not assignable.

As a result of the B2 that cancels the original B3, the incorrect account will show a credit B2 in the amount of the incorrect B3 (excluding GST). The correct account will now have the new V-type debit B3.

The next SOA for the incorrect account will have the correct transactions total in the header as a debit and credit amounts will balance to zero.

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