Contact the Accounts Receivable Ledger (ARL) team

I need help with... (required) (select all that apply)

Follow-up on existing ticket

Help with a statement

What is the issue with the statement? (select all that apply)
$

Help with making a payment

What type of payment issue? (select all that apply)

If a payment is missing, please forward proof of payment to CBSA-ASFC_CARM.GCRA@cbsa-asfc.gc.ca.

Provide more detail, as required, in the Additional details field at the end of this form.

Help with a transaction

What type of transaction issue? (select all that apply)
$

If you have multiple transactions, please add them to the Additional details field at the end of this form.

Help with finding information

What information are you looking for? (select all that apply)

Help with receiving a disbursement cheque

What is the issue with the disbursement cheque? (select all that apply)

If you have multiple transactions, please add them to the Additional details field at the end of this form.

Help with a cheque received

Help with offsetting

Contact information

Business information

Business mailing address

Disbursement cheques will only be sent to the legally registered address of a business.

Additional details

Please provide more details to help us address your questions.

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