Managing commercial import accounts

Daily and monthly statements to help manage your import accounts

The “Daily Notice” shows all transactions posted on a specific date. These notices are delivered Tuesday to Saturday after midnight, ET (some exceptions apply) via electronic data interchange (EDI) only. Non-EDI trade chain partners (businesses), can also access all information found in the notice in real time via their transaction history in the CARM Client Portal.

A Daily Notice is issued only when there has been activity on the account.

A “Statement of Account” is a monthly statement that summarizes transactions for the billing period.

Statement schedule for Release Prior to Payment (RPP) Program participants

Commercial: You will receive statements on the 25th of month 2 for all goods released between the 18th of month 1 to the 17th of month 2

Courier Low Value Shipment (CLVS): You will receive statements on the 25th of month 2 for all goods released in month 1

Customs Self-Assessment Program (CSA):

• Option 1: You will receive statements on the 25th of month 2 for all goods released in month 1
• Option 2: You will receive statements on the 25th of month 2 for all goods released between the 18th of month 1 to the 17th of month 2

Continuous Transmission Commodity (CTC): You will receive statements on the 25th of month 2 for all goods released in month 1

Statement schedule for non-RPP participants

You will receive statements on the 25th of month 2 for all good released between the 18th of month 1 to the 17th of month 2.

How to get your statements: For importers

Your statements are built into the CARM Client Portal. If you are an EDI user, you will need to request your statements.

CARM Client Portal statements

Businesses registered in the portal can find their statements on their “Statement of Account” page under “Financial information.” You can download and export the statement as a PDF document. For a detailed breakdown of all transactions, refer to your “Transaction history” page in the portal.

Receiving CBSA statements does not change any existing arrangements with your customs broker or service provider.

How to request daily and monthly statements via EDI

To request daily and monthly statements via EDI, complete form BSF815 – Electronic Data Interchange (EDI) Application for Daily Notice (DN) and Statement of Account (SOA)

The importer completes:

• Company Profile
• sections 1 and 2
• sections 6 and 7
• section 8 must be signed by the importer

The broker or service provider completes:

sections 3, 4 and 5

To submit your application, complete the Client support contact form:

1. Select the topic "Financial account activities" and then "Daily Notice/Statement, I would like to receive daily notices and statements of account"
2. Once you receive an automatic response with your ticket number, reply to the email with the form as an attachment, making sure not to change the subject line

Once the CBSA processes the application, you will receive an email indicating it’s been "Certified by proxy." Within 5 days, if there are any transactions on the account, you will begin to receive statements.

How to access your statements using EDI

The CBSA sends out statements via electronic data via Custom Internet Gateway (CIG) or Direct Connect (MQ Messaging) to EDI-enabled commercial clients. We do not send statements by mail.

Importers with no EDI connection can use the services of an EDI-enabled broker or an EDI-enabled CARM third-party service provider.

You also have the option to pick up your statements at a port of entry. Have your RM account number with you if you choose to do so.

Businesses can have only one broker or CARM third party service provider receive statements on their behalf if they choose to get their statements this way. These statements include all transactions and the broker or service provider will see all custom brokers listed.

We encourage you to request your own statements from the CBSA, even if you receive statements from a broker or service provider.

If you have stopped receiving your statements, submit a Client support contact form.

More information: Transmit commercial trade data using electronic data interchange (EDI)

How to get your statements: For customs brokers

Customs brokers receive separate daily and monthly statements for their own business account. When a customs broker imports goods for their own business, the transactions appear on their own importer statements.

The Customs Broker Summary Statement (summary statements) has replaced the broker Statement of Account. It contains the same information but is tailored to you, the customs broker, showing all transactions you filed during a given billing period. Summary statements are delivered on the 25th day of each month via EDI (where applicable) and via the portal.

Note: You cannot view the importer’s due payables or account balance with this statement. Only the debts posted to the importer’s account in the last billing period are available.

In the CARM Client Portal, real-time transaction history allows you to access your clients’ transactions that have been posted to their account, including but not limited to:

• line-item details for invoices
• summary information for Notices of Penalty Assessments, B3 and B2 transactions
• new credits posted to the account (such as payments or refunds)
• due dates for each transaction, if applicable

Consult User guide Customs brokers : View clients transaction history, to get information on how to view your customers’ transactions.

How to request daily and monthly statements

Brokers may request the Daily Notice, Importer Statement of Account and the Customs Broker Summary Statement by submitting a request to the Client support contact form.

Note: The web form does not accept attachments. Supporting documentation can be sent by replying to the acknowledgment email that you will receive after submitting your request.

How to correct or adjust your declarations

Trade chain partners can file corrections and adjustments by editing their Customs Account Declarations within the portal. If a broker submits a correction or adjustment, it will reflect on their Custom Broker Summary Statement.

Consult User guides : Request a correction of a Commercial Accounting declaration and Request an adjustment of a Commercial Account Declaration for more information.

What to do about an error on your statement

If a transaction is missing, verify the transaction date. Daily Notices are delivered daily and only via EDI. Non-EDI businesses can access all of the information found in the Daily Notice via their transaction history in the CARM Client Portal in real time.

Review your notices on the day of and several days after the transaction was made.

If you still cannot locate a transaction, or if there are any other errors on your statements, submit a Client support contact form.

You will be prompted to add the following:

• transaction numbers (if applicable)
• Business number
• RM number
• date of the statement(s)

Related links

• User guides: CARM
• Commercial import accounting