Single Window Initiative

Notice to importers, brokers and software service providers

Due to the COVID-19 pandemic, the CBSA will be postponing the decommissioning of the legacy other government department (OGD) release service options until a date to be determined later. Clients may continue using the SWI Integrated Import Declaration (IID) or the legacy service options (OGD-PARS, OGD-RMD) to release OGD regulated goods.

Clients that have on-boarded to the SWI IID (SO911) but continue to use the legacy OGD release service options (SO463 and SO471) may experience shipment processing delays. As such, clients that have completed the on-boarding process are encouraged to use the SWI IID (SO911) for all OGD release requests.

The Canada Border Services Agency's (CBSA) Single Window Initiative streamlines the sharing of commercial import data between the Government of Canada and the import community. It balances the needs of government departments and agencies with today's globally competitive business environment. Along with the CBSA, there are nine participating government departments and agencies representing 38 government programs.

The Single Window has two service options:

  • Integrated Import Declaration (IID – SO911)
  • License, Permit, Certificate and Other Documentation (LPCO Image – SO 927)

Program Benefits

  • Simplified import process
  • Reduced paper burden
  • Decreased cost of doing business

Depending on which system you currently use, there are additional benefits:

Electronic OGD RMD and PARS

Products affected

Additional benefits

Products affected

Additional benefits

Paper

Products affected

Additional benefits

Products affected

Additional benefits

Products Affected

Additional Benefits

EXCAPS, Service Option 216

Products affected

Additional benefits

Contact Us

Policy Support

Program and Policy Management Division, OGD Programs Unit
cbsa.sw_program-programme_du_gu.asfc@cbsa-asfc.gc.ca

Technical Support

Technical Commercial Client Unit
tccu-ustcc@cbsa-asfc.gc.ca
613-946-0762

  • To obtain a copy of the IID Test/Certification Package
  • To apply, test or certify for the IID
  • To request a copy of the SWI IID ECCRD or PRD DIF
  • For questions relating to the exchange of data with the CBSA
Date modified: