In this section
Public Safety Canada
The National Headquarters Media Relations team can serve you in both official languages.
Journalists may contact our media relations team at the coordinates below. To facilitate a prompt response, we recommend that you send an email request that includes the following information:
- the subject of your inquiry and any specific questions for the agency
- the name of the media outlet for which you are writing (or the intended outlet of publication, if you are a freelance journalist)
- your deadline, and/or the date and time of publication or broadcast
Note: If you are not a journalist and you are seeking information regarding Canada Border Services Agency initiatives or services, please visit the agency's contact us page.
General number (for media only)
613-957-6500 or 1-877-761-5945
Email for media inquiries
This is for questions from the media only and we will not respond to others.
9 am to 7 pm (Eastern Time)
Monday through Friday (except holidays)
Offices are closed on statutory holidays and weekends, but will be open the next business day.
For non-urgent requests sent outside of regular business hours (9 am to 7 pm (Eastern Time)) or on weekends, please note that a spokesperson will get back to you on the following business day to acknowledge receipt of your inquiry.
Note that the Canada Border Services Agency has a spokesperson on-call who can be activated after hours in cases of urgent requests such as emergencies or incidents affecting the safety of Canadian citizens.
- Date modified: