Contact the Border Watch Line

Report suspicious cross border activities using our secure online form or our toll-free phone line. See below to find out what types of illegal border activities we are working to stop.

Online reporting Report now

Report suspect border activity online using our secure web form 24/7.

Report by phone from Canada and the USA

Call toll-free: 1-888-502-9060

Hours of operations: Monday to Friday, 9 am to 9 pm, ET

Outside of these hours please use the online reporting form.

Privacy notice

Information provided is confidential. Calls to the Border Watch Line are not recorded. You are not required to provide your name and/or telephone number, but you may provide it if you choose to do so.

The Border Watch Line must comply with Canadian privacy legislation. We cannot provide facts or updates resulting from any information provided to the Border Watch Line.

Information we are looking for

The Border Watch Line lets you report suspicious cross border activities that occur:

We carefully review all information and refer to the appropriate authorities when necessary. The authorities will determine what is necessary to complete the investigation.

These are examples of some suspicious activities we are interested in:

Customs related violations

Visit Restricted and prohibited goods for more information.

Immigration related violations

For more information, visit:

Information to provide

Provide as much information as possible in your report. If you are reporting online, attach any supporting documentation that might apply (up to 10 attachments per submission and 10 attachments per subsequent update).

Include a description of the vehicle and license plate, boat name, aircraft tail numbers or any other relevant details, if available.

Online form privacy notice

The information you provide on this form is collected under the authority of paragraph 5(1)(a) of the Canada Border Services Agency Act. It is also collected pursuant to the Customs Act, the Immigration and Refugee Protection Act (IRPA), the Customs Tariff, the Excise Act, the Excise Tax Act, the Export & Import Permits Act, the Controlled Drugs and Substances Act (CDSA) and the Proceeds of Crime (Money Laundering) & Terrorist Financing Act for the purposes of obtaining information on persons who are suspected of border related illegal activities, including contraband smuggling and immigration violations. The information may be disclosed internally to the CBSA Operations for the purposes of enforcement, security or evaluation. The information may be disclosed externally to Immigration, Refugees and Citizenship Canada (IRCC) for the purposes of administering and enforcing the Immigration and Refugee Protection Act (IRPA), as authorized by existing Memorandums of Understanding (MOU) between the CBSA and IRCC. It may also be shared internally or with international, federal, provincial or local law enforcement agencies for law enforcement and investigation purposes as authorized by subsection 8(2) of the Privacy Act.

Call 9-1-1 to report immediate national security threats.

For non-urgent threats, contact the Royal Canadian Mounted Police's National Security Tip Line to report suspicious activities, which could pose a threat to national security.

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