A link to the Portable Document Format (PDF) of this form is provided below. The content of the form is duplicated in HTML following the PDF link.
Protected B when completed
Once completed, this form is protected pursuant to the Privacy Act. The information you provide on this form, including supporting documentation and biometric data, is collected under the authority of the Customs Act and the Immigration and Refugee Protection Act. The information will be used to make a determination and record of your access for his or her own personal information stored in the Passenger Information System (PAXIS). For instructions on obtaining information consult the InfoSource publication which is available at public libraries, Government public reading rooms, and on the Internet at http://infosource.gc.ca.
Language of correspondence (English/French)
Section A - Personal Information identifying the traveller
- Last name (used on ticket)
- First name (used on ticket)
- Date of birth
- Postal/Zip code
Section B - Travel documentation information
Please indicate the travel/identification document that was used for your flight to Canada for which you are requesting access to the API/PNR information.
- Passport No.
- Country of issuance
- Citizenship card No.
- Canadian Permanent Resident Document No.
- United States Permanent Resident Card
- Type of document
- Country of issuance
Section C - Arrival in Canada Flight information
- Last airport of departure before arrival in Canada (city and airport)
- First airport of arrival in Canada (city)
- Time of arrival in Canada (A.M./P.M.)
- Flight No.
- Airline Booking/File locator No
Section D - Declaration of applicant
I declare that the statements made in this application are true. Language of correspondence will be English or French as indicated above.
- Name (print)
Accessing the API/PNR data provided to the CBSA by your airline
To ensure transparency in the administration of the API/PNR program, a traveller to Canada can request access to his or her own API/PNR information as it was provided to the CBSA by airlines under the requirements of Canada's API/PNR program. Travellers can also request that a notation be made in the CBSA's record in respect of any errors in the API/PNR information. Disclosure of the API/PNR data under this administrative access program is subject to provisions of Canadian law.
Please note that all passenger data is received by the CBSA in English only.
Who can request this information?
Only those persons who travelled to Canada by commercial airline can request access to their own API/PNR information. The API/PNR program does not currently apply to other modes of travel such as marine and rail. A parent or legal guardian must sign the access request form if the traveller is under the age of 18.
The CBSA will not charge a fee to process a request for access to API/PNR information. The CBSA will respond to the requestor by mail.
For additional arrival in Canada flights, please attach a document containing the required information.
Requesting a correction to your information
If you believe that your API/PNR data is incorrect, you can request that the information
be corrected. You will need documentation to support your request. In some cases, the
CBSA may decline to make the correction. If this happens, a notation will be attached to
the API/PNR data explaining that a correction was requested and refused.
If you are not satisfied with the results of your request, you can submit a complaint as
- Canadian citizens, permanent residents, and any other person present in Canada
may submit a complaint to the Office of the Privacy Commissioner at https://www.priv.gc.ca/complaint-plainte/index_e.asp.
- Persons not present in Canada who are not Canadian citizens or permanent residents may submit a complaint to the Recourse Directorate at http://www.cbsa-asfc.gc.ca/contact/feedback-retroaction-eng.html.
Mail your request form to the following address:
Canada Border Services Agency
Access to Information and Privacy Coordinator
333 North River Road
14th Floor, Tower A
K1A 0L8, CANADA
- Date modified: