eManifest Portal

Help and Support

For All Portal Users
For Highway Carriers
For Freight Forwarders
For Warehouse Operators and Brokers
Icons used in the eManifest Portal
  • Selecting a Help or Help icon displays related help information in a new browser window.
  • An Opens in a new window icon next to a link or button indicates that when the link or button is selected, the information will be displayed in a new browser window.
  • The Warning icon will be displayed if an update to a Trade Document has been rejected by the CBSA. Select the Effective Status link for the Trade Document to view the reject details
  • For Highway Carriers: The Trade Document was received less than one (1) hour before the Estimated Time of Arrival (ETA) icon will be displayed if a Trade Document was received less than one (1) hour before the Estimated Time of Arrival (ETA).
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