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We invite you to visit the A-Z index where you will find links to specific information on many of the topics that concern you and to the Frequently Asked Questions page where many of your questions may have already been addressed.
Due to the unprotected nature of the Internet, only general enquiries can be answered through this service, other enquiries are best addressed in person, over the telephone or by mail.
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Canada Border Services Agency
It is important to identify the CBSA program or service.
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If you or your organization disagree(s) with an assessment or a decision the CBSA has made, please refer to our appeals section for more information.
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Note that, for privacy reasons, personal information about third parties is not disclosed to anyone without prior written authorization from the parties in question. For more information concerning this, and how to request information under the Access to Information Act or the Privacy Act, please visit our ATIP section.
- Visit our Travel History Reports Web page for information on when and how to apply for them.
- Media Enquiries
For media relations contacts, including both national and regional spokespersons, refer to our Media Room.
- Government of Canada Employee Directory
The Government Electronic Directory Services (GEDS) provides a directory of federal public servants for all regions across Canada.
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