Other Government Departments and Agencies:
Reference List for Importers

This document is also available in PDF (244 Kb) [help with PDF files]

To help ensure that prohibited and controlled goods are not illegally imported into Canada, the Canada Border Services Agency assists other federal government departments and agencies by administering and enforcing legislation and regulations on their behalf. Inquiries about these importing regulations should be directed to the relevant department or agency. Below is a list of some of the most commonly imported commodities that may require permits and/or certificates from other federal government departments and agencies.

Government Department/Agency Web Address, Telephone Number Commodities/Area of Responsibility
Canadian Firearms Program www.rcmp-grc.gc.ca
1-800-731-4000
Firearms
Canada Post www.canadapost.ca
1-866-607-6301
Certain items cannot be imported by mail, e.g. perfumes, perishable items, flammable liquids, replica or inert munitions.
Canadian Food Inspection Agency www.inspection.gc.ca
1-800-442-2342
Food, plants, animals (terrestrial and aquatic) and related products
Food labelling and food recalls
Wood packaging
International waste and used machinery/equipment
Canadian Heritage www.canadianheritage.gc.ca
1-866-811-0055
Cultural property
Canadian Nuclear Safety
Commission
www.cnsc.gc.ca
1-800-668-5284
Radioactive isotopes
Competition Bureau www.competitionbureau.gc.ca
1-800-348-5358
Clothing labels
Marking of precious metals
Packaging and labelling of non-food products
Controlled Goods Program dmc-cgd@tpsgc-pwgsc.gc.ca
1-866-368-4646
Goods and technologies that have military or national security significance
Environment Canada www.ec.gc.ca
1-800-668-6767
Endangered or threatened species of plants and animals
Hazardous waste and hazardous recyclable material
Ozone-depleting substances (ODS) and products containing ODS
Wild animal and plant trade
Fisheries and Oceans Canada www.dfo-mpo.gc.ca
613-993-0999
Aquatic invasive species
Illegal, unregulated and unreported fishing
Foreign Affairs, Trade and Development Canada www.international.gc.ca
1-800-267-8376
Agricultural products, firearms, goods under trade embargoes, steel, textiles and clothing
Health Canada www.hc-sc.gc.ca
1-866-225-0709
Consumer goods, drugs, food, medical devices, natural health products, pesticides, pharmaceuticals, radiation-emitting devices, toxic substances, vitamins
Industry Canada www.ic.gc.ca
1-800-328-6189
Radio communications
Telecommunications equipment
National Energy Board www.neb.gc.ca
1-800-899-1265
Butane, ethane, electricity, gas, oil, propane
Natural Resources Canada www.nrcan.gc.ca 613-948-5200 613-996-0947 or 1-866-539-0766
613-947-7352
Explosives including fireworks and ammunition Minerals and metals including gold, silver, copper, rough diamonds and gems Regulated energy-using products
Public Health Agency of Canada www.publichealth.gc.ca 613-948-7988 613-957-1779
1-800-545-7661 (emergencies)
Bodies and body parts Human pathogens
Transport Canada www.tc.gc.ca
1-866-995-9737
Transportation of dangerous goods
Vehicles and tires

For more information, within Canada call the Border Information Service at 1-800-461-9999. From outside Canada call 204-983-3500 or 506-636-5064. Long distance charges will apply. Agents are available Monday to Friday (08:00 –16:00 local time, except holidays). TTY is also available within Canada: 1-866-335-3237.

Date modified: