Other Government Departments and Agencies: Reference List for Importers

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To help ensure that prohibited and controlled goods are not illegally imported into Canada, the Canada Border Services Agency assists other federal government departments and agencies by administering and enforcing legislation and regulations on their behalf. Inquiries about these importing regulations should be directed to the relevant department or agency. Below is a list of some of the most commonly imported commodities that may require permits and/or certificates from other federal government departments and agencies.

Government Department/Agency
Name, Web Address, Telephone Number
Commodities/Area of Responsibility

Canadian Firearms Program

www.rcmp-grc.gc.ca
1-800-731-4000

Firearms

Canada Post

www.canadapost.ca
1-866-607-6301

Certain items cannot be imported by mail, e.g. perfumes, perishable items, flammable liquids, replica or inert munitions.

Canadian Food Inspection Agency

www.inspection.gc.ca
1-800-442-2342

Food, plants, animals (terrestrial and aquatic) and related products
Food labelling and food recalls
Wood packaging
International waste and used machinery/equipment

Canadian Heritage

www.canadianheritage.gc.ca
1-866-811-0055

Cultural property

Canadian Nuclear Safety
Commission

www.cnsc.gc.ca
1-800-668-5284

Radioactive isotopes

Competition Bureau

www.competitionbureau.gc.ca
1-800-348-5358

Clothing labels
Marking of precious metals
Packaging and labelling of non-food products

Controlled Goods Program

dmc-cgd@tpsgc-pwgsc.gc.ca
1-866-368-4646

Goods and technologies that have military or national security significance

Environment Canada

www.ec.gc.ca
1-800-668-6767

Endangered or threatened species of plants and animals
Hazardous waste and hazardous recyclable material
Ozone-depleting substances (ODS) and products containing ODS
Wild animal and plant trade

Fisheries and Oceans Canada

www.dfo-mpo.gc.ca
613-993-0999

Aquatic invasive species
Illegal, unregulated and unreported fishing

Foreign Affairs, Trade and Development Canada

www.international.gc.ca
1-800-267-8376

Agricultural products, firearms, goods under trade embargoes, steel, textiles and clothing

Health Canada

www.hc-sc.gc.ca
1-866-225-0709

Consumer goods, drugs, food, medical devices, natural health products, pesticides, pharmaceuticals, radiation-emitting devices, toxic substances, vitamins

Industry Canada

www.ic.gc.ca
1-800-328-6189

Radio communications
Telecommunications equipment

National Energy Board

www.neb.gc.ca
1-800-899-1265

Butane, ethane, electricity, gas, oil, propane

Natural Resources Canada

www.nrcan.gc.ca

613-948-5200

613-996-0947 or 1-866-539-0766


613-947-7352

 

Explosives including fireworks and ammunition

Minerals and metals including gold, silver, copper, rough diamonds and gems

Regulated energy-using products

Public Health Agency of Canada

www.publichealth.gc.ca

613-948-7988

613-957-1779
1-800-545-7661 (emergencies)

 

Bodies and body parts

Human pathogens

Transport Canada

www.tc.gc.ca
1-866-995-9737

Transportation of dangerous goods
Vehicles and tires

For more information, within Canada call the Border Information Service at 1-800-461-9999. From outside Canada call 204-983-3500 or 506-636-5064. Long distance charges will apply. Agents are available Monday to Friday (08:00 –16:00 local time, except holidays). TTY is also available within Canada: 1-866-335-3237.

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