Request a refund or adjustment of duties and taxes paid
Casual refunds for imported goods
Learn how to get a refund on duties and taxes for casual (non-commercial) goods brought into Canada.
What is a casual refund
A casual refund is a refund for goods that are imported for personal use, not for business, resale or work (industrial, institutional, etc.). These goods are called “casual goods.”
In this case, it means getting back some or all of the duties and taxes you paid for goods you imported into Canada.
You can request a casual refund if you paid duties and taxes on casual goods and meet certain conditions under the Customs Act.
Who can ask for a refund or adjustment
You can ask for a refund if:
- the goods were imported by mail, courier, or brought in by hand (when travelling)
- you paid duties and taxes on casual goods
- the goods were not for resale or business use
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