CBSA Remission Policy pursuant to the Service Fees Act

The CBSA Remissions Policy takes effect . It falls under the Service Fees Act. This policy explains how the CBSA refunds fees or charges when our service standards are not met.

You do not have to apply for a refund. They are automatically paid by July 1 of the following fiscal year. The CBSA fiscal year begins April 1 and ends March 31.

More information on individual fees can be found in the links of Appendix A.

1. Effective date

1.1 This policy instrument takes effect on .

1.2 This policy applies to a request for service or application received by the Canada Border Services Agency (CBSA) on or after .

2. Application

2.1 This policy applies to fees that are subject to section 7 of the Service Fees Act (SFA) and administered by the CBSA. Fee has the same meaning as outlined in section 2(1) of the SFA. These fees are set out in Appendix A.

2.2 This policy applies to the remission of a fee to a fee-payer on the portion of the fee paid in respect of a service standard that was not met.

3. Context

3.1 This policy is made pursuant to the requirements of section 4.2.4 of Treasury Board of Canada Secretariat’s (TBS) Directive on Charging and Special Financial Authorities.

3.2 This policy includes links to subordinate remission policies in Appendix A.

4. Requirements

4.1 Remissions made under section 7 of the SFA are to be granted to a fee-payer in the form of a refund or other manner set out in the relevant subordinate program policies. Payments will be issued before July 1st of the following fiscal year. Fiscal year means the period beginning April 1 in one year and ending on March 31 in the next year.

4.2 No payment of interest will be made on remissions made under section 7 of the SFA.

5. Monitoring and Reporting

5.1 Reporting on service fee remissions will be completed annually in the CBSA’s Service Fees Report, in accordance with Treasury Board policy and direction.

6. References

Service Fees Act

Financial Administration Act

Low-materiality Fees Regulations

Treasury Board: Directive on Charging and Special Financial Authorities

7. Appendix A: Information on program fees

Subordinate program policies on individual program fees provide greater detail regarding the remission processes and procedures in the application of this remission policy. Each subordinate policy sets out:

The remissions policy applies to the following fees:

Fee name Authority Additional reference information

Customs brokers licence fee

Customs Brokers Licensing Regulations, s.11(1) and (2)

Service Standards and Subordinate Remission Policy

Customs Broker Professional Examination Fee

Customs Brokers Licensing Regulations, s.16(b)

Service Standards and Subordinate Remission Policy

Customs Sufferance Warehouse Licensing Fee

Customs Sufferance Warehouse Regulations, s.5

This service fee has been discontinued. In the event that the fee is re-instated, the application of the remission policy would be considered

CANPASS air

Presentation of Persons Regulations, s.24(2)

This service fee has been discontinued. In the event that the fee is re-instated, the application of the remission policy would be considered

CANPASS private boat

Presentation of Persons Regulations, s.24(1) ($40)

This service fee has been discontinued. In the event that the fee is re-instated, the application of the remission policy would be considered

The remissions policy is not applicable to the following fees:

Fee name Authority Additional reference information

CANPASS corporate aircraft

Presentation of Persons Regulations, s.24(1)

Not subject to remissions based on Low-materiality Fees Regulations

CANPASS private aircraft

Presentation of Persons Regulations, s.24(1)

Not subject to remissions based on Low-materiality Fees Regulations

NEXUS

Presentation of Persons Regulations, s.24(1)

Not subject to the SFA under the Customs Act 11.1(4) (reciprocal fee under an international agreement)

FAST driver program

Presentation of Persons Regulations, s.24(1)

Not subject to the SFA under the Customs Act 11.1(4) (reciprocal fee under an international agreement)

Remote areas pilot (QU)

Presentation of Persons Regulations, s.24(3)

Not subject to remissions based on Low-materiality Fees Regulations

Remote area border crossing (RABC) Permit Fee

Immigration and Refugee Protection Regulations, s.313(1)

Not subject to remissions based on Low-materiality Fees Regulations

After-hours Immigration Examination Fee

Immigration and Refugee Protection Regulations, s.312(1)

Fee is subject to SFA definition s.2(e) recovery of costs. Service standard and remissions fees are not applicable under this definition per SFA s.3(1)

Recovery of Removals costs

Immigration and Refugee Protection Regulations, s.243

Fee is subject to SFA definition s.2(e) recovery of costs. Service standard and remissions fees are not applicable under this definition per SFA s.3(1)

Warehouse storage charges

Storage of Goods Regulations, ss.4 and 6 and the schedule

Fee is subject to SFA definition s.2(e) recovery of costs. Service standard and remissions fees are not applicable under this definition per SFA s.3(1)

Customs Special Services Charges

Special Services (Customs) Regulations, s.4

Fee is subject to SFA definition s.2(e) recovery of costs. Service standard and remissions fees are not applicable under this definition per SFA s.3(1)

Goods imported as mail

Fees in Respect of Mail Regulations, s.3

Not subject to remissions based on Low-materiality Fees Regulations

Copies of records

Fees for Records Regulations, s.4

Not subject to remissions based on Low-materiality Fees Regulations
and Schedule 1, Part 1, item 1, fees for copies of documents

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