Archived - Annual Report to Parliament on the Access to Information Act
Canada Border Services Agency 2015-2016

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Table of Contents

Chapter One: Access to Information Act report

Introduction

The Canada Border Services Agency (CBSA) is pleased to present to Parliament, in accordance with section 72 of the Access to Information Act, its annual report on the management of thisAct. The report describes the activities that support compliance with the Access to Information Act for the fiscal year commencing April 1, 2015, and ending March 31, 2016. During this period, the CBSA continued to build on successful practices implemented in previous years.

"The purpose of this Act is to extend the present laws of Canada to provide a right of access to information in records under the control of a government institution in accordance with the principles that government information should be available to the public, that necessary exceptions to the right of access should be limited and specific and that decisions on the disclosure of government information should be reviewed independently of government."Footnote 1

As stated in subsection 72(1) and 72(2) of the Access to Information Act, "The head of every government institution shall prepare for submission to Parliament an annual report on the administration of this Act within the institution during each financial year … Every report prepared under subsection (1) shall be laid before each House of Parliament within three months after the financial year in respect of which it is made or, if that House is not then sitting, on any of the first fifteen days next thereafter that it is sitting."Footnote 2

Organization

I. About the Canada Border Services Agency

Since 2003, the CBSA has been an integral part of the Public Safety Canada (PS) portfolio, which was created to ensure coordination across all federal departments and agencies responsible for national security and the safety of Canadians.Footnote 3 The CBSA itself is responsible for providing integrated border services that support national security and public safety priorities and facilitate the free flow of persons and goods, including animals and plants, that meet all requirements under the program legislation.

The CBSA carries out its responsibilities with a workforce of approximately 13,000 employees, including over 7,200 uniformed CBSA officers who provide services at approximately 1,200 points across Canada and at 39 international locations.Footnote 4

II. Access to Information and Privacy Division

The Access to Information and Privacy (ATIP) Division is comprised of five units: an Administration section, two Case Management units, and two Policy units. The Administration section's function is to receive all incoming requests and consultations, to ensure quality control of all outgoing correspondence, and to support both Case Management units in their day-to-day business. The Case Management units assign all branches and regions with retrieval requests and provide daily operational guidance and support to CBSA employees. The ATIP Policy and Governance unit develops policies, tools, and procedures to support ATIP requirements within the CBSA and provides training to employees. The Information Sharing and Collaborative Arrangement Policy unit maintains the policy framework for the CBSA's information-sharing and domestic written collaborative arrangements (WCA). On average, 55 full-time equivalents, four part-time and casual employees, and three consultants were employed in the ATIP Division during fiscal year 2015–2016.

The ATIP coordinator for the CBSA is the Director of the ATIP Division. The ATIP Division is part of the Corporate Secretariat which reports to the Vice-President of the Corporate Affairs Branch. Consistent with best practices identified by the Treasury Board of Canada Secretariat (TBS)Footnote 5, the CBSA's ATIP coordinator is positioned within three levels of the President and has full delegated authority, reporting directly to the Director General of the Corporate Secretariat, who in turn reports to the Vice-President of the Corporate Affairs Branch. 

Key to maintaining compliance with the statutory time requirements of the Access to Information Act is the ATIP Division's ability to obtain records from branches and regions in a timely and reliable manner. Supported by a network of 17 ATIP liaison officers across the CBSA, the ATIP Division is well positioned to receive, coordinate, and process requests for information under the Access to Information Act.  

The ATIP Division works closely with other members of the PS portfolio, including the Canadian Security Intelligence Service, the Correctional Service of Canada, the Parole Board of Canada, and the Royal Canadian Mounted Police, to share best practices and develop streamlined processes for the retrieval of jointly held records within the 30-day legislated time frame required to respond to access to information requests.

Activities and accomplishments

I. Performance

Fiscal year 2015–2016 saw high volumes of access to information requests made to the CBSA. The high volumes are largely attributable to individuals seeking copies of their history of arrival dates into Canada. In fiscal year 2015–2016, 45% of all access to information requests received by the CBSA came from individuals seeking their Traveller History Report, information used to support residency requirements for programs administered by Immigration, Refugees and Citizenship Canada, and by Employment and Social Development Canada.

The CBSA saw high volumes of access to information requests submitted through the “Access to Information and Privacy Online Request” tool. Through this tool, the Agency received 4,351 requests, which amounted to 78.7% of all access to information requests received by the CBSA.

The CBSA also continued to offer the electronic format of responses to access to information requests. Although electronic format made up only 23.4% of all formal access to information requests that were either all disclosed or disclosed in part in fiscal year 2015–2016, these requests accounted for 87.2% of all the pages the CBSA disclosed in their entirety or disclosed in part this fiscal year.

II. Education and training

In fiscal year 2015–2016, the ATIP Division continued to conduct bilingual training sessions that supported the implementation of streamlined processing procedures and built an awareness of ATIP obligations. These sessions are designed to ensure that the participants fully understand their responsibilities under the Access to Information Act, with a focus on requests made pursuant to the Act and the duty‑to‑assist principles. Four sessions were offered with 74 National Capital Region (NCR) and regional employees taking part.

CBSA employees also took advantage of the free online course entitled “Managing Information at the Canada Border Services Agency and the Access to Information Act and the Privacy Act.”This one-hour online course was designed to provide employees with the basic principles for effectively managing information in their daily work. After completing this course, an employee will have acquired the knowledge to better identify various types of information, learn how requests under the Access to Information Act and the Privacy Act are handled, and learn about their responsibilities throughout the process. A total of 204 employees completed the online training in fiscal year 2015–2016.

Moreover, the ATIP Division delivered 18 in-class training sessions on section 107 of the Customs Act, as well as basic information‑sharing training sessions to 260 employees in the NCR and across the regions. In addition, the ATIP Division has developed and launched an interactive online training course for all CBSA personnel regarding information sharing which has been well-received. A total of 1,037 online sessions had been completed in fiscal year 2015–2016.

The ATIP Division also delivered a variety of information sessions on topics such as the implementation of the Security of Canada Information Sharing Act (SCISA), disclosure of intelligence-related information, and business line-specific training.

In addition, the ATIP Division organized a national ATIP liaison officers' learning event via conference call. The purpose of this conference call, which convened all 17 ATIP liaison officers across the branches and regions, was to exchange information about challenges and best practices, to discuss the latest policies and procedural developments, and, overall, to improve the ATIP Division/ATIP liaison officer relationship. Conference calls will be offered again next year to support continual improvement and to promote ongoing communication while providing the tools and training required by ATIP liaison officers to perform their duties.

The ATIP Division also developed a communications plan to raise employee awareness of their obligations under the Access to Information Act. The plan leverages key dates, such as Right to Know Week, and other activities at the CBSA that can promote ATIP tools, resources, and awareness.

Finally, the ATIP Division continues to actively participate in the TBS-led ATIP coordinators' and ATIP practitioners' meetings. These meetings provide opportunities for ATIP employees from the CBSA to liaise with employees from other institutions to discuss various issues and challenges that have been identified by the ATIP community.

III. New and revised Access to Information Act policies and procedures

During fiscal year 2015–2016, the CBSA continued to revise existing policies and to develop new ones.

The ATIP Division has taken a number of measures to enhance and promote ATIP tools that are readily accessible to CBSA employees. One of these measures is to keep the ATIP intranet site up-to-date and available to all CBSA employees. This allows the ATIP Division to quickly share information and best practices and to facilitate collaboration across the Agency.

As required by the Directive on the Administration of the Access to Information Act and as part of the open government initiative, the CBSA posts summaries each month of completed access to information requests on the Government of Canada's mandated website. These requests do not include personal information or any other information that would be exempted or excluded under the Act or that could reveal a requester's identity. As most requests received by the CBSA are client‑specific, the CBSA posted 381 requests on the website, representing    7.6% of the requests completed by the Agency. The CBSA also received 707 informal enquiries for requests posted on the website in fiscal year 2015–2016, as compared to 450 in the previous year, an increase of 57.1%.

The ATIP Division continued to provide the service of informally reviewing CBSA records for internal programs as if they had been requested under the Access to Information Act. The ATIP Division received 10 internal requests of this nature in fiscal year 2015–2016.

The ATIP Division closely monitors the time it takes to process access to information requests. Monthly reports, which show trends and performance, are submitted to the managers of the Case Management units, the Director of the ATIP Division, and the Director General of the Corporate Secretariat. Monthly reports consisting of statistics on the performance of the offices of primary interest are also distributed to all ATIP liaison officers. Finally, quarterly trend reports portraying the overall performance of the Agency are reviewed and discussed during meetings of the Agency's Executive CommitteeFootnote 6 and are included in the Agency Performance Summary.

IV. Reading Room

Finally, the CBSA, in accordance with the Access to Information Act, maintains a reading room for applicants who wish to review material in person at the CBSA. Applicants may access the reading room by contacting the CBSA's ATIP Director by telephone at 343-291-7021 or by sending an email to ATIP-AIPRP@cbsa-asfc.gc.ca. The reading room is located at:

Place Vanier Complex, 14th Floor, Tower A
333 North River Road
Ottawa, Ontario 
K1A 0L8

V. Audits of, and investigations into the access to information practices of the Canada Border Services Agency

In 2015–2016, there were no significant issues raised as a result of access to information investigations, and one audit was initiated by the CBSA Internal Audit and Program Evaluation Directorate that relates to the access to information and privacy practices of the CBSA.

Canada Border Services Agency Internal Audit and Program Evaluation Directorate – Audit of the ATIP Division

As part of the CBSA Risk-Based Audit Plan 2014-2015 to 2016-2017, the CBSA Internal Audit and Program Directorate initiated an audit of the ATIP Division in 2015-2016. The objective of this audit is to assess the adequacy of the ATIP management control framework including the management of human resources, business processes, to evaluate ATIP's compliance with legislative timelines, and controls that mitigate the risk of disclosing exempted information.

The CBSA Internal Audit and Program Evaluation Directorate's Report to Committee for this audit is expected to be completed in June 2016.

Delegation order

See Annex A for a signed copy of the delegation order.

Chapter Two: Statistical report

Statistical report on the Access to Information Act

See Annex B for the CBSA's statistical report on the Access to Information Act.

Interpretation of the statistical report

I. Requests received and completed under the Access to Information Act

The CBSA received 5,532 Access to Information Act requests in fiscal year 2015–2016, which was a decrease of 17.5% over the previous year. Moreover, the CBSA responded to 5,012 Access to Information Act requests, representing 75.7% of the total number of requests received and outstanding from the previous reporting period. 

Over the past six years, the CBSA has experienced a significant increase in the number of requests. In 2010–2011, the CBSA received 1,607 requests. By comparison, the Agency received 5,532 requests in 2015–2016. This increase is largely attributable to requests for Traveller History Report referenced earlier in this report.

Access to Information Requests Received/Completed

Traveller History Report Workload

II. Outstanding requests from previous years

Over the past six years, the CBSA has experienced a significant increase in the number of outstanding requests carried over to the next reporting period. Of the 1,606 requests carried over in fiscal year 2015-2016, 870 were on-time, and 736 were late.

III. Completion time

Of all the requests completed, the CBSA was successful in responding to 81.6% of them within the legislated timelines, a decrease from the 93.5% achieved last fiscal year.

In total, 305 extensions were applied for in fiscal year 2015–2016. This represents a decrease of 31.4% in extensions in comparison to the previous fiscal year.

IV. Complaints and investigations

Subsection 30(1) of the Access to Information Act describes how the Office of the Information Commissioner (OIC) receives and investigates complaints from individuals regarding the information held by a government institution. Examples of complaints the OIC may choose to investigate include refusal to disclose records, missing information, or failure to provide information in the official language requested by the individual.

Throughout the 2015–2016 fiscal year, 161 Access to Information Act complaints were filed against the CBSA, an increase of 126% compared to fiscal year 2014–2015. It should be noted that the number of complaints filed relate to 3.2% of the access to information requests completed during this period. The complaints received during the fiscal year were related to the following issues: time delay (66); collection (5); language (1); fees (1); use and disclosure (4); refusal to disclose records or missing information (32); application of exemptions or exclusions (36); time extension (4); and miscellaneous (12). 

Of the 58 complaints resolved in fiscal year 2015–2016, 33 were deemed well-founded; 12 were deemed not well-founded; nine were abandoned or discontinued; and four were settled. Where complaints are substantiated, the matter is reviewed by the delegated managers and processes are adjusted if required.

V. Conclusion

The achievements portrayed in this report reflect the CBSA's commitment to ensuring that every reasonable effort is made to meet its obligations under the Access to Information Act. The CBSA strives to provide Canadians with the information to which they have a right in a timely and helpful manner, by balancing the right of access with the need to protect the integrity of the border services that support national security and public safety priorities.

Annex A – Delegation order

The Minister of Public Safety and Emergency Preparedness, pursuant to section 73 of the Access to Information Act and section 73 of the Privacy Act, hereby designates the persons holding the positions set out in the schedule hereto, or the persons occupying on an acting basis those positions, to exercise the powers, duties and functions of the Minister of Public Safety and Emergency Preparedness as the head of Canada Border Services Agency under the provisions of the Act and related regulations set out in the schedule opposite each position. This designation replaces all previous delegation orders.

Schedule Canada Border Services Agency
Position Access to Information Act and Regulations Privacy Act and Regulations
President Full Authority Full Authority
Executive Vice-President Full Authority Full Authority
Vice-President, Corporate Affairs Branch Full Authority Full Authority
Director General, Corporate Secretariat Full Authority Full Authority
Director, ATIP Division Full Authority Full Authority
Manager, ATIP Division Full Authority Full Authority 
(except 8(2)(m))
Team Leader, ATIP Division Full Authority Full Authority 
(except 8(2)(m))

Annex B – Statistical report on the Access to Information Act

Part 1 – Requests under the Access to Information Act

1.1 Number of requests
  Number of requests
Received during reporting period 5532
Outstanding from previous reporting period 1086
Total 6618
Closed during reporting period 5012
Carried over to the next period 1606
1.2 Sources of requests
Source Number of requests
Total 5532
Media 222
Academia 108
Business (Private Sector) 1976
Organization 205
Public 2869
Decline to Identify 152
1.3 Informal requests (Completion Time<)
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
462 156 85 2 1 1 0 707

Note: All requests previously recorded as "treated" will now be accounted for in this section only for "treated informally".

Part 2 – Requests Closed During the Reporting Period

2.1 Disposition and completion time
Disposition of Requests Completion Time
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More than 365 Days Total
All disclosed 40 1601 581 30 8 8 4 2272
disclosed in part 21 928 581 180 78 70 84 1942
All exempted 1 6 4 4 0 3 0 18
All excluded 1 2 1 0 1 0 0 5
No records exist 9 160 84 14 4 2 17 290
Request transferred 10 0 0 0 0 0 0 10
Request abandoned 344 92 11 7 6 5 4 469
Neither confirmed nor denied 0 2 3 1 0 0 0 6
Total 426 2791 1265 236 97 88 109 5012
2.2 Exemptions
Section Number of Requests
13(1)(a) 478
13(1)(b) 31
13(1)(c) 23
13(1)(d) 50
13(1)(e) 0
14 0
14(a) 7
14(b) 0
15(1) 0
15(1) - I.A.* 79
15(1) - Def.* 47
15(1) - S.A.* 527
16(1)(a)(i) 27
16(1)(a)(ii) 22
16(1)(a)(iii) 8
16(1)(b) 76
16(1)(c) 1394
16(1)(d) 1
16(2) 42
16(2)(a) 0
16(2)(b) 2
16(2)(c) 788
16(3) 0
16.1(1)(a) 0
16.1(1)(b) 0
16.1(1)(c) 0
16.1(1)(d) 0
16.2(1) 0
16.3 0
16.4(1)(a) 0
16.4(1)(b) 0
16.5 0
17 3
18(a) 2
18(b) 1
18(c) 0
18(d) 7
18.1(1)(a) 0
18.1(1)(b) 0
18.1(1)(c) 0
18.1(1)(d) 0
19(1) 1444
20(1)(a) 2
20(1)(b) 14
20(1)(b.1) 2
20(1)(c) 24
20(1)(d) 3
20.1 0
20.2 0
20.4 0
21(1)(a) 58
21(1)(b) 63
21(1)(c) 7
21(1)(d) 16
22 9
22.1(1) 1
23 74
24(1) 64
26 2

*I.A.: International Affairs   Def.: Defense of Canada   S.A.: Subversive Activities

2.3 Exclusions
Section Number of Requests
68(a) 8
68(b) 0
68(c) 0
68.1 0
68.2(a) 0
68.2(b) 0
69(1) 0
69(1)(a) 1
69(1)(b) 0
69(1)(c) 1
69(1)(d) 0
69(1)(e) 1
69(1)(f) 1
69(1)(g) re (a) 2
69(1)(g) re (b) 0
69(1)(g) re (c) 1
69(1)(g) re (d) 0
69(1)(g) re (e) 0
69(1)(g) re (f) 1
69.1(1) 0
2.4 Format of information released
Disposition Paper Electronic Other formats
All disclosed 2213 58 1
Disclosed in part 1013 928 1
Total 3226 986 2

2.5 Complexity

2.5.1 Relevant pages processed and disclosed
Disposition of Requests Number of Pages Processed Number of Pages Disclosed Number of Requests
All disclosed 20951 20951 2272
Disclosed in part 279470 215378 1942
All exempted 3633 0 18
All excluded 58 0 5
Request abandoned 75884 0 469
Neither confirmed nor denied 0 0 6
2.5.2 Relevant pages processed and disclosed by size of requests
Disposition Less Than 100 Pages Processed 101-500 Pages Processed 501-1000 Pages Processed 1001-5000 Pages Processed More than 5000 Pages Processed
Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed
All disclosed 2253 8610 12 2111 4 2561 3 7669 0 0
Disclosed in part 1352 41776 487 89053 62 34761 40 40922 1 8866
All exempted 15 0 1 0 1 0 1 0 0 0
All excluded 5 0 0 0 0 0 0 0 0 0
Request abandoned  463 0 3 0 1 0 1 0 1 0
Neither confirmed nor denied 6 0 0 0 0 0 0 0 0 0
Total 4094 50386 503 91164 68 37322 45 48591 2 8866
2.5.3 Other complexities
Disposition Consultation Required Assessment of Fees Legal Ddvice Sought Other Total
All disclosed 8 0 0 0 8
Disclosed in part 149 1 1 12 163
All exempted 0 0 0 0 0
All excluded 1 0 0 0 1
Request abandoned 9 0 0 1 10
Neither confirmed nor denied 0 0 0 0 0
Total 167 1 1 13 182

2.6 Deemed refusals

2.6.1 Reasons for not meeting statutory deadline
Number of Requests Closed Past the Statutory Deadline Principal Reason
Workload External Consultation Interne Consultation Other
924 924 0 0 0
2.6.2 Number of days past deadline
Number of Days Past Deadline Number of Requests Past Deadline Where No Extension Was Taken Number of Requests Past Deadline Where An Extension Was Taken Total
1 to 15 days 374 25 399
16 to 30 days 34 15 49
31 to 60 days 73 22 95
61 to 120 days 39 23 62
121  to 180 days 78 20 98
181 to 365 days 96 30 126
More than 365 days 48 47 95
Total 742 182 924
2.7 Requests for translation
Translation Requests Accepted Refused Total
English to French 0 0 0
French to English 0 0 0
Total 0 0 0

Part 3 – Extensions

3.1 Reasons for extensions and disposition of requests
Disposition of Requests Where an Extension Was Taken 9(1)(a) Interference With Operations 9(1)(b) Consultation 9(1)(c) Third-Party Notice
Section 69 Other
All disclosed 7 0 15 0
Disclosed in part 92 2 152 8
All exempted 2 0 3 0
All excluded 0 0 1 0
No records exist 10 0 1 0
Request abandoned 4 0 8 0
Total 115 2 180 8
3.2 Length of extensions
Length of Extensions 9(1)(a) Interference with Operations 9(1)(b) Consultation 9(1)(c) Third-Party Notice
Section 69 Other
30 days or less 52 0 93 2
31 to 60 days 20 1 60 4
61 to 120 days 16 0 22 1
121 to 180 days 20 1 3 1
181 to 365 days 4 0 1 0
365 days or more 3 0 1 0
Total 115 2 180 8

Part 4 – Fees

Fee Type Fee Collected Fee Waived or Refunded
Number of Requests Amount Number of Requests Amount
Application 5436 $27,180 96 $480
Search 0 $0 0 $0
Production  0 $0 3226 $6,035
Programming 0 $0 0 $0
Preparation 0 $0 0 $0
Alternative format 0 $0 986 $1,972
Reproduction  0 $0 0 $0
Total 5436 $27,180 4308 $8,487

Part 5 – Consultations Received From Other Institutions and Organizations

5.1 Consultations received from other Government of Canada institutions and organizations
Consultations Other Government of Canada Institutions Number of Pages to Review Other Organizations Number of Pages to Review
Received during reporting period 274 14043 5 79
Outstanding from the previous reporting period 43 2289 0 0
Total 317 16332 5 79
Closed during the reporting period 255 10188 5 79
Pending at the end of the reporting period 62 6144 0 0
5.2 Recommendations and completion time for consultations received from other Government of Canada institutions
Recommandation Number of Days Required to Complete Consultation Requests
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More than 365 Days Total
Disclose entirely 8 40 40 16 7 2 1 114
Disclose in part 3 20 32 31 6 10 2 104
Exempt entirely 0 0 5 0 0 0 0 5
Exclude entirely 0 7 6 4 0 1 0 18
Consult other institution 3 2 3 1 0 2 0 11
Other 3 0 0 0 0 0 0 3
Total 17 69 86 52 13 15 3 255
5.3 Recommendations and completion time for consultations received from other organizations
Recommendation Number of Days Required to Complete Consultation Requests
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More than 365 Days Total
Disclose entirely 0 2 0 0 0 1 0 3
Disclose in part 0 0 2 0 0 0 0 2
Exempt entirely 0 0 0 0 0 0 0 0
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0
Total 0 2 2 0 0 1 0 5

Part 6 – Completion Time of Consultations on Cabinet Confidences

6.1 Requests with Legal Services
Number of Days Fewer Than 100 Pages Processed 101-500 Pages Processed 501-1000 Pages Processed 1001-5000 Pages Processed More Than 5000 Pages Processed
Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed
1 to 15 1 4 0 0 0 0 0 0 0 0
16 to 30 3 18 0 0 0 0 0 0 0 0
31 to 60 1 56 0 0 0 0 0 0 0 0
61 to 120 3 50 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 8 128 0 0 0 0 0 0 0 0
6.2 Requests with Privy Council Office
Number of Days Fewer Than 100 Pages Processed 101-500 Pages Processed 501-1000 Pages Processed 1001-5000 Pages Processed More Than 5000 Pages Processed
Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0

Part 7 – Complaints and Investigations

Section 32 Section 35 Section 37 Total
161 103 67 331

Part 8 – Court Action

Section 41 Section 42 Section 44 Total
0 0 0 0

Part 9 – Resources Related to the Access to Information Act

9.1 Costs
Expenditures Amount
Salaries  $4,279,515
Overtime $124,787
Goods and Services $1,039,816
• Professional services contracts $724,300  
• Other $315,516  
Total $5,444,118
9.2 Human Resources
Resources Person Years Dedicated to Access to Information Activities
Full-time employees 54.92
Part-time and casual employees 3.54
Regional staff 0.00
Consultants and agency personnel 3.00
Students 0.00
Total 61.46
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