Customs Notice 26-01: Update Closure of the Sherbrooke office

Ottawa, January 6, 2026

1. With reference to Customs Notice 23-25, this notice is to advise that:

• Effective on January 5^th 2026, the telephone link at the Sherbrooke office, established following the closure of the commercial office, will be removed.
• Alternative customer service will continue to be provided on an ongoing basis at the Stanhope office. The Stanhope office is located at:

  1000 Rte 147
  Stanhope QC, Quebec
  J1A 2S2

2. For more information, contact the CBSA Border Information Service (BIS):

Calls within Canada & the United States (toll free): 1-800-461-9999
Calls outside Canada & the United States (long distance charges apply):
1-204-983-3550 or 1-506-636-5064
TTY: 1-866-335-3237

Contact Us online (webform)

Contact Us at the CBSA website may also be accessed for information.