Programs and Services

Keeping Canada's border open to travel and trade but closed to crime requires the Canada Border Services Agency (CBSA) to manage border operations effectively.

Travellers

Trade and commerce

Security

Serving Our Clients

In striving to ensure that the CBSA continues to deliver service that reflects this kind of professionalism and integrity, the CBSA has developed a Service Strategy. This Strategy will strengthen the CBSA's culture of service, simplify and streamline how the CBSA and clients interact, and increase the CBSA's accountability through the development of service standards.