NEXUS

Important notice: In the event of a postal service disruption, you may experience delays when submitting a paper application form by mail or in receiving your respective membership card. [Learn more]

This is the official Government of Canada NEXUS application website.

NEXUS is designed to speed up border crossings for low-risk, pre-approved travellers into Canada and the United States (U.S.). It is jointly run by the Canada Border Services Agency and U.S. Customs and Border Protection. What are the benefits?

The NEXUS fee is a non-refundable $50 (Can or US).

July 19, 2016, to August 19, 2016: Public consultation for suggested regulatory amendments

The Canada Border Services Agency (CBSA) is seeking your feedback on proposed changes to its Regulations from July 19, 2016, to August 19, 2016. More information.

Flying to Canada? Lawful permanent residents of the U.S. need an eTA.

NEXUS members who are also lawful permanent residents of the U.S. (Green Card holders) are expected to have an Electronic Travel Authorization (eTA) when flying to or transiting through Canada. U.S. and Canadian citizens are exempted.

Until September 29, 2016, travellers who do not have an eTA can board their flight, as long as they have appropriate travel documents, such as a valid passport. Find answers to your questions about the leniency period.

You do not need an eTA when you enter by land or sea.

Using a third-party representative? Things you should know.

There is no need to have a third party complete your NEXUS application. Doing so may result in additional charges, which are not included in the $50 NEXUS fee. All applications are processed at the same rate, whether you submit an application or someone does it on your behalf.

What are the benefits?

  • Avoid long line-ups and save time by:
    • using automated self-serve NEXUS kiosks when entering Canada at nine major international airports and U.S. Global Entry kiosks for entry into the U.S.
    • receiving expedited clearance through security screening lines at major and select mid-sized airports in Canada;
    • receiving expedited clearance through the U.S. Transportation Security Administration Pre-Check lines at over 150 participating U.S. airports. Visit NEXUS Air for more information.
  • Enjoy a simplified entry process using dedicated vehicle lanes at 21 designated land border crossings. Visit NEXUS Land for more information.
  • When arriving to Canada by boat, report by phone to a Telephone Reporting Centre at more than 450 marine sites across Canada. Visit NEXUS Marine for more information.

General Information

For more information, call one of the following Canadian Processing Centres:

Phone number Region Hours of operation
866-399-5887 Residents of Newfoundland and Labrador, New Brunswick, Nova Scotia, Prince Edward Island and Quebec Monday to Friday, 8 a.m. to 4 p.m. ET
(except holidays)
800-842-7647 Residents of Ontario and the United States Monday to Friday, 8:30 a.m. to 4:30 p.m. ET
(except holidays)
866-496-3987 Residents of Alberta, British Columbia, Nunavut, Manitoba, the Northwest Territories, Saskatchewan and the Yukon Monday to Friday, 8 a.m. to 4 p.m. PT
(except holidays)
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