Partners in Protection
After you apply

From: Canada Border Services Agency

To retain membership in the Partners in Protection (PIP) program, the company must:

• sign into the portal at least once a year and check that the account and contact information is up-to-date
• update the company and the security profiles immediately when information changes
• follow all CBSA rules and regulations
• maintain program eligibility requirements and meet the minimum security requirements on an ongoing basis
• actively communicate with CBSA officials as required
• respond to any requests for information by the PIP program within the timeframes provided
• share information on any threats to your supply chain security with the CBSA (via pip-pep@cbsa-asfc.gc.ca or with your local port CBSA representative)

Your company will need to get revalidated following its 4-year anniversary date. This includes a review of your company's security profile, followed by getting your site validated again.

If you do not follow the terms and conditions of PIP membership, or you do not meet the minimum security requirements of the program, your membership may be suspended or cancelled. There are no monetary penalties associated with PIP.

Applicants may not formally appeal a decision by the CBSA to deny their application. However, applicants will be given an opportunity to request an informal review prior to the denial decision being implemented by sending an email to pip-pep@cbsa-asfc.gc.ca. Program members that disagree with a membership cancellation decision by the CBSA have 30 days to submit a formal appeal through the Trusted Trader Portal.

For more information on appeals, please see the departmental memorandum D23-1-1, Partners in Protection Program.