Introducing the Traveller Modernization initiative

Transcript

Video of two business people using a tablet computer on a city street.

Video of a woman checking heart rate workout.

Video of a hand using smart phone to scan an application.

Video of a woman scanning a QR code with smart phone.

Videos of crowd of people at an airport.

Text on screen: WE ARE MODERNIZING THE BORDER.

Narrator: Our world has changed and continues to evolve. The Canada Border Services Agency is modernizing the border. 

Video of semi-trucks waiting to cross the border between Canada and the US.

Video of a car arriving at a port of entry.

Narrator: We want to offer you a smoother and faster experience…

Video of a woman entering information on a smart phone.

Text on screen: NEW: MAKE YOUR DECLARATION IN ADVANCE AND ONLINE.

ArriveCAN logo on screen.

Text on screen: ArriveCAN.

Video of a woman passing a turnstile.

Video of airport travel people silhouette time lapse.

Text on screen: EXPEDITING YOUR ENTRY.

Video of a man walking down in an airport while looking at his smart phone.

Text on screen: KEEPING YOUR INFO SAFE.

Video of eGate lanes at a land port of entry.

Text on screen: NEW: MORE eGATE LANES.

Video of a woman talking remotely with a border services officer from her vehicle.

Narrator: … where you can complete your customs and immigration declaration in advance using ArriveCAN on your smart phone or a computer.

… where technology will quickly verify and confirm your identity and expedite your entry, while keeping your personal information secure.

… where you will have access to more eGate lanes to communicate remotely with a border officer.

Video of primary inspection kiosks at an airport.

Video of a woman scanning a passport at a primary inspection kiosk.

Text on screen: KEEPING BORDER SECURE AND REDUCING WAIT TIMES.

Video of the travel bags moving around on the carousel in the baggage claim area of the airport.

Video of a Border Services Officers smiling while returning paperwork to a traveler.

Text on screen: BORDER OFFICERS WILL ALWAYS BE THERE FOR YOU.

Narrator: These tools will help officers keep borders secure while reducing wait times. … and our border officers will still be there to guide you every step of the way.

Video of overhead drone shot of a land port of entry.

Video animation of a Canada map.

Video animation of network of connections with an airplane in background.

A woman using touchscreen self-check-in machine at the airport.

Text on screen: SAFER, FASTER, BETTER.

Video of a Border Services Officer.

Graphic of the Canada Border Services Agency web address on screen.

Narrator: This is your border experience, reimagined: safer, faster, better. We are working towards the border of the future.

Canada Wordmark appears.