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Canada Border Services Agency
Departmental results framework

Core responsibilities

Border management

The CBSA assesses risk to identify threats, manages the free flow of admissible travellers and commercial goods into, through and out of Canada, and manages non-compliance.

Departmental results

Program inventory

Departmental results and indicators for the various programs
Programs Departmental results Departmental result indicators
  • Targeting
  • Intelligence Collection and Analysis
  • Security Screening

The CBSA's intelligence, threat and risk assessment activities contribute to the identification, mitigation and neutralization of risks and threats to the safety, security, and prosperity of Canadians and Canada

  • Percentage of air travellers targeted for examination that led to an intended result
  • Percentage of marine and air cargo targeted for examination that led to an intended result
  • Percentage of recommendations for admissibility provided/ completed within relevant service standards
  • Traveller Facilitation and Compliance

Admissible travellers are processed in an efficient manner

  • Percentage of time the CBSA is meeting the Highway Border Wait Time (BWT) Service Standard
  • Percentage of travellers using Primary Inspection Kiosks (PIK) at PIK-enabled airports
  • Actual availability of Primary Inspection Kiosks as a percentage of planned availability

Travellers and their goods are compliant with applicable legislation

  • Percentage of traveller examinations that produced a result (enforcement or facilitation action)
  • Traveller goods selective examination resultant rate is ‘X' times higher than the random examination resultant rate in the air mode
  • Commercial Facilitation and Compliance
  • Trade Facilitation and Compliance
  • Anti-dumping and Countervailing

Admissible commercial goods and conveyances are processed in an efficient manner

  • Percentage of time the CBSA met the commercial Highway Border Wait Time Service Standard
  • Percentage of eligible release decisions provided within established timeframes
  • Actual availability of Single Windows as a percentage of planned availability

Traders are compliant with applicable legislation and requirements

  • Percentage of high-risk commercial goods targeted by the National Targeting Centre (NTC) that are examined at the border
  • Percentage of random commercial examinations that produced a result
  • Percentage of commercial examinations that produce a result against a trader
  • Percentage of penalties applied against traders representing continued non-compliance

Importers comply with revenue requirements 

  • Percentage of importers not compliant with revenue requirements
  • Return on investment (ROI) for compliance activities related to revenue requirements

Canadian producers are protected from unfairly dumped and subsidized imports

  • Percentage of imports potentially subject to anti-dumping or countervailing duties verified to ensure compliance
  • Trusted Traveller
  • Trusted Trader

Trusted Traveller and Trader programs increase processing efficiency of low-risk, pre-approved travellers and traders

  • Percentage of time the CBSA is meeting the NEXUS Highway Border Wait Time (BWT) Service Standard
  • Percentage of increase in NEXUS passages
  • Percentage of kiosk processing time saving per trusted traveller passage at NEXUS air ports of entry
  • Percentage of active members who are compliant with program requirements and border legislation
  • Ratio of conventional traders and their goods that are examined at the border compared to Trusted Traders and their goods
  • Percentage of trade by value of goods imported into Canada by participants in the CBSA's Trusted Trader programs
  • Recourse

Travellers and the business community have access to timely redress mechanisms

  • Percentage of trade appeals received that are decided within established service standards
  • Percentage of enforcement appeals received that are decided within established service standards
  • Force Generation
  • Buildings and Equipment
  • Field Technology Support

N/A

N/A

Border enforcement

The CBSA contributes to Canada's security by supporting the immigration and refugee system when determining a person's admissibility to Canada, taking the appropriate immigration enforcement actions when necessary, and supporting the prosecution of persons who violate our laws.

Departmental results

Program inventory

Departmental results and indicators for the various programs
Programs Departmental results Departmental result indicators
  • Immigration Investigations

Immigration investigations identify persons inadmissible to Canada

  • Percentage of immigration investigations concluded that result in a person being identified as inadmissible to Canada
  • Detentions

Persons are placed on alternatives to detention whenever possible, or placed in the most appropriate detention facility according to their risk profile

  • Persons released from detention on alternatives to detention as a percentage of all persons detained
  • Percentage of individuals detained in appropriate facilities based on their assessed risk profile
  • Hearings

The Minister's positions are appropriately represented in immigration and refugee decision-making processes

  • Percentage of admissibility hearings, detention reviews and appeals where the Minister's position is upheld by the Immigration Division and the Immigration Appeal Division
  • Percentage of refugee hearings where the Minister's position is upheld by the Refugee Protection Division and the Refugee Appeal Division
  • Removals

Inadmissible foreign nationals are prioritized and removed expeditiously from Canada

  • Percentage of high-priority foreign nationals removed (i.e., on grounds of serious inadmissibility such as criminality, war crimes, security)
  • Percentage of removals with no known impediments
  • Criminal Investigations

People and businesses that are referred to Crown counsel for prosecution are convicted

  • Referrals for prosecution accepted by the Public Prosecution Service of Canada (PPSC) as a percentage of all referrals made to PPSC
  • Percentage of prosecutions concluded that result in a conviction

Internal services

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