Canada Border Services Agency
Departmental Results Framework

The CBSA provides integrated border services that support national security and public safety priorities and facilitate the free flow of admissible people and goods

Government of Canada Themes and Priorities

Open and transparent government

  • Improved quality, timelines and efficiency of government service delivery
  • Healthier democracy

Inclusive and sustainable economic growth

  • Help and grow the middle class
  • Economic growth through innovation
  • Increased and diversified international trade and foreign direct investment
  • Effective action on climate change
  • Modern, sustainable, resilient infrastructure that supports economic growth

Social inclusion and diversity

  • Improved relationship with and outcomes for Indigenous people
  • Stronger diversity and inclusion

Safer Canada
 

  • Greater safety and security for Canadians
  • International engagement that makes a difference in the world

Minister of Public Safety - CBSA Priorities

  • Implement the National Detentions Strategy
  • Investing in Infrastructure (Ports of Entry, Immigration Holding Centre Facilities)
  • Irregular Migration:  Safe and Secure
  • Integration of Refugees and Asylum Seekers
  • Passenger Protect (Entry-Exit, Interactive Advance Passenger Information System)
  • Expand the existing pre-clearance (airports, train stations, travellers)
  • External Review of CBSA

Core Responsibilities

Border Management

The CBSA assesses risk to identify threats, manages the free flow of admissible travellers and commercial goods into, through and out of Canada, and manages non-compliance

Departmental Results

  • The CBSA's intelligence, threat and risk assessment activities support CBSA programs in the identification and interception of high-risk people, goods, and conveyances that pose a threat to the security of Canadians
  • Admissible travellers are processed in an efficient manner
  • Travellers and their goods are compliant with applicable legislation
  • Admissible commercial goods and conveyances are processed (including the collection of revenues) in an efficient manner
  • Trade partners are compliant with applicable legislation, requirements and measures
  • Trusted Traveller and Trader programs increase processing efficiency of low-risk, pre-approved travellers and trade partners
  • Travellers and the business community have access to timely redress mechanisms

Program Inventory

  • Targeting
  • Intelligence Collection and Analysis
  • Security Screening
  • Traveller Facilitation and Compliance
  • Commercial-Trade Facilitation and Compliance
  • Trusted Traveller
  • Trusted Trader
  • Anti-dumping and Countervailing
  • Recourse
  • Force Generation
  • Buildings and Equipment
  • Field Technology Support
Programs Departmental results Departmental indicators
  • Targeting
  • Intelligence Collection & Analysis
  • Security Screening
The CBSA's intelligence, threat and risk assessment activities support CBSA programs in the identification and interception of high-risk people, goods, and conveyances that pose a threat to the security of Canadians
  • Percentage of threats identified that lead to an enforcement action or inadmissibility recommendation
  • Ratio of the value of intelligence-led seizures to the value of non-intelligence led seizures
  • Traveller Facilitation and Compliance
Admissible travellers are processed in an efficient manner
  • Percentage of time the CBSA is meeting the Highway Border Wait Times (BWT) Service Standard
Travellers and their goods are compliant with applicable legislation
  • Percentage of traveller examinations that produced a result (enforcement or facilitation action)
  • Percentage of traveller goods examinations that produced a result (enforcement or facilitation action)
  • Commercial-Trade Facilitation and Compliance
  • Anti-dumping and Countervailing
Admissible  commercial goods and conveyances are processed (including the collection of revenues) in an efficient manner
  • Percentage of eligible release decisions provided within 45 minutes
Trade partners are compliant with applicable legislation, requirements and measures
  • Percentage of random commercial examinations that produced a result
  • Percentage of commercial examinations that produced a result
  • Return on investment (ROI) of targeted verifications
  • Percentage of targeted trade compliance verifications that produced a result
  • Percentages of imports potentially subject to anti-dumping or countervailing duties verified to ensure compliance 
  • Trusted Traveller
  • Trusted Trader
Trusted Traveller and Trader programs increase processing efficiency of low-risk, pre-approved travellers and trade partners
  • Ratio of Trusted Travellers referred for examination compared to conventional travellers
  • Percentage of Trusted Travellers in compliance with legislation and program regulations
  • Percentage of Trusted Trader goods that are examined at the border compared to conventional trader goods
  • Percentage of Trusted Trader memberships cancelled as a result of enforcement or compliance issues (i.e., non-administrative)
  • Recourse
Travellers and the business community have access to timely redress mechanisms
  • Percentage of enforcement and trade appeals received that are decided within established service standards
  • Force Generation, Buildings and Equipment, and Field Technology Support
N/A N/A

Border Enforcement

The CBSA contributes to Canada's security by supporting the immigration and refugee system when determining a person's admissibility to Canada, taking the appropriate immigration enforcement actions when necessary, and supporting the prosecution of persons who violate our laws

Departmental Results

  • Immigration investigations identify persons inadmissible to Canada
  • CBSA detention decisions are risk-based and detention is used as a measure of last resort
  • CBSA admissibility recommendations and appeals are upheld at the Immigration and Refugee Board of Canada
  • Inadmissible persons subject to removal depart from Canada (i.e., escorted and unescorted)
  • People and businesses that are referred to Crown counsel for prosecution are convicted

Program Inventory

  • Immigration Investigations
  • Detentions
  • Hearings
  • Removals
  • Criminal Investigations
Programs Departmental results Departmental indicators
  • Immigration Investigations
  • Detentions
  • Hearings
  • Removals
  • Criminal Investigations
Immigration investigations identify persons inadmissible to Canada
  • Percentage of immigration investigations concluded that result in a person being identified as inadmissible to Canada
CBSA detention decisions are risk-based and detention is used as a measure of last resort
  • Percentage of persons subject to detention for immigration purposes enrolled into alternative to detention programs
CBSA admissibility recommendations and appeals are upheld at the Immigration and Refugee Board of Canada
  • Percentage of inadmissibility referrals and appeals made to the Immigration and Refugee Board that result in an inadmissibility or ineligibility determination
  • Percentage of Ministerial interventions (at the Refugee Protection Division and the Refugee Appeals Division) and appeals that result in a negative refugee determination
Inadmissible persons subject to removal depart from Canada (i.e., escorted or unescorted)
  • Number of persons subject to removal who voluntarily comply with their departure order
  • Percentage of high priority foreign nationals removed (i.e., on grounds of serious inadmissibility such as criminality, war crimes, security)
  • Median number of days to enforce a removal order from Canada
People and businesses that are referred to Crown counsel for prosecution are convicted
  • Percentage of prosecutions concluded that result in a conviction

Internal Services

  • Management and Oversight
  • Communication Services
  • Legal Services
  • Human Resources Management Services
  • Financial Management
  • Information Management
  • Information Technology
  • Real Property Services
  • Materiel Services
  • Acquisition Services
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