Canada Border Services Agency:
Departmental results framework

• Targeting
• Intelligence Collection and Analysis
• Security Screening

The CBSA's intelligence, threat and risk assessment activities contribute to the identification and mitigation of risks and threats to the safety, security, and prosperity of Canadians and Canada

• Percentage of travellers targets examined that led to a result
• Percentage of commercial targets examined that led to a result
• Percentage of recommendations for admissibility provided/completed within relevant service standards

Traveller Facilitation and Compliance

Admissible travellers are processed in an efficient manner

• Percentage of time the CBSA is meeting the Highway Border Wait Time (BWT) Service Standard
• Percentage of time the CBSA is meeting the Air Border Wait Time (BWT) Service Standard
• Percentage of travellers using Primary Inspection Devices (PID) at PID-enabled airports

Travellers and their goods are compliant with applicable legislation

• Percentage of traveller immigration examinations that produced a result (enforcement or facilitation action)
• Traveller goods selective examination resultant rate is 'X' times higher than the traveller goods random examination resultant rate

• Commercial Facilitation and Compliance
• Trade Facilitation and Compliance
• Anti-dumping and Countervailing

Admissible commercial goods and conveyances are processed in an efficient manner

• Percentage of time the CBSA met the commercial Highway Border Wait Time (BWT) Service Standard
• Percentage of eligible release decisions provided within established timeframes
• Actual availability of Single Windows as a percentage of planned availability

Traders are compliant with applicable legislation and requirements

• Percentage of high-risk commercial goods targeted by the National Targeting Centre (NTC) that are examined at the border
• Percentage of random commercial examinations that produced a result
• Percentage of commercial examinations that produce a result related to non-compliance against a trader
• Percentage of penalties applied against traders representing continued non-compliance

Importers comply with revenue requirements 

• Percentage of importers not compliant with revenue requirements
• Return on investment (ROI) for compliance activities related to revenue requirements

Canadian producers are protected from unfairly dumped and subsidized imports

• Percentage of trade remedies reviewed annually to ensure accurate duties and fair competition
• Return on investment (ROI) for Special Import Measures Act (SIMA) compliance

• Trusted Traveller
• Trusted Trader

Trusted Traveller and Trader programs increase processing efficiency of low-risk, pre-approved travellers and traders

• Percentage of time the CBSA is meeting the NEXUS Highway Border Wait Time (BWT) Service Standard
• Percentage of kiosk processing time saving per trusted traveller passage at NEXUS air ports of entry
• Percentage of members who are compliant with program requirements and border legislation when seeking entry
• Ratio of conventional traders and their goods that are examined at the border compared to Trusted Traders and their goods
• Percentage of trade by value of goods imported into Canada by participants in the CBSA's Trusted Trader programs

Recourse

Travellers and the business community have access to timely redress mechanisms

• Percentage of trade appeals received that are decided within established service standards
• Percentage of enforcement appeals received that are decided within established service standards

• Force Generation
• Buildings and Equipment
• Science and Engineering

N/A

N/A

Immigration Investigations

Immigration investigations identify persons inadmissible to Canada

• Percentage of immigration investigations concluded that result in a person being identified as inadmissible to Canada

Detentions

Persons are placed on alternatives to detention whenever possible, or placed in the most appropriate detention facility according to their risk profile

• Percentage of individuals detained in appropriate facilities based on their assessed risk profile
• Persons released from detention on alternatives to detention as a percentage of all persons detained

Hearings

The Minister(s)' positions are upheld by the Immigration and Refugee Board

• Percentage of admissibility hearings, detention reviews and appeals where the Minister's position is upheld by the Immigration Division and the Immigration Appeal Division
• Percentage of refugee hearings where the Minister's position is upheld by the Refugee Protection Division and the Refugee Appeal Division

Removals

Inadmissible foreign nationals are prioritized and removed expeditiously from Canada

• Percentage of high-priority foreign nationals removed (i.e., on grounds of serious inadmissibility such as criminality, war crimes, organized crime, security)
• Percentage of removals with no known impediments

Criminal Investigations

People and businesses that are referred to Crown counsel for prosecution are convicted

• Referrals for prosecution accepted by the Crown as a percentage of all referrals made
• Percentage of cases closed with charges laid that result in a finding of guilt