Updates to personal information

How will you be travelling?

NEXUS members

Consult United States Customs and Border Protection (CBP) Appeals if your membership has been revoked by U.S. CBP.

Contact NEXUS

NEXUS members can access the Trusted Traveler Programs (TTP) System to update address changes and passport information that is already on file. Even if you did not apply using the TTP System, you can still confirm or update your information by creating a TTP System account, which enables you to view and modify your file.

Please note that NEXUS members are not required to report to an Enrolment Centre to update or change their passport information with the CBSA.

NEXUS members must report to an Enrolment Centre to update or change other information including:

To update an email address, please contact a Canadian Processing Centre.

On occasion, NEXUS will need to contact you regarding program changes. Therefore, please ensure that NEXUS always has your current contact information on file.

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