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President of the Canada Border Services Agency mandate letter

From the Minister

Dear Mr. Ossowski:

It is with pleasure that I write to you in my capacity as Minister of Public Safety. In this letter, I will share some details about the mandate given to me by the Prime Minister and the many elements that involve the Canada Border Services Agency (CBSA), as well as my expectations for the Agency.

I want to begin by applauding the excellent work of CBSA employees, in particular in the face of the pandemic. Their dedication and professionalism has been critical in protecting the safety and security of Canadians. I also congratulate you and your senior executive team for your leadership in making this happen.

As you know, the Prime Minister has given me a mandate to act in several important areas, and many of these touch upon the work of the CBSA. This includes modernization, maintaining the integrity of our borders and addressing evolving threats; ensuring continued compliance with review bodies to maintain Canadians' confidence; using lessons learned from the pandemic to better serve the public.

It is essential that CBSA maintain the confidence of Canadians, which includes operating within the law and respecting the Canadian Charter of Rights and Freedoms. CBSA must also work to eliminate any systemic racism or unconscious bias in its operations, and apply a GBA+ lens to its work and policies. Internally, this means ensuring a healthy and inclusive workplace for all employees. Externally, it includes addressing instances where racialized Canadians & newcomers have faced additional barriers, and ensuring that minority communities are not subject to unfair treatment.

To realize these objectives, the Prime Minister has asked that I deliver on the following specific commitments that involve the CBSA:

In order to realize these objectives I expect the CBSA to:

In addition to supporting me in realizing these objectives, I expect the CBSA to:

I look forward to a productive and collaborative relationship as we work together to modernize and maintain the integrity of our borders and protect Canadians.

Yours sincerely,

The Honourable Marco E. L. Mendicino, P.C., M.P.
Minister of Public Safety

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