Administrative Monetary Penalty System


Person (importer) failed to transmit release information to the correct customs office.


Occurrence Penalty
1st $250 Footnote *
2nd $375
3rd and subsequent $750
Footnote *

A 30-day delay in the escalation of penalty levels from the first to the second will apply to this contravention. Should a second penalty with the same contravention be issued against the same client, the system will not escalate the penalty level to level two unless 30 days have transpired from when the first Notice of Penalty Assessment (NPA) was issued or the infraction occurred. The non-escalation rule applies from the first level to the second level only; it does not apply from the second to the third level.

Return to footnote * referrer

Penalty basis
Per shipment
Retention period
36 months


Non-compliance occurs when a person (importer) transmits the release request to an office other than where goods are to be presented for entry into Canada.

An electronic release client transmits their post-arrival service option (i.e. Release on Minimum Documentation -RMD) to the Accelerated Commercial Release Operations Support System (ACROSS) with an incorrect customs office code.

For example, an importer or agent transmits the RMD release request to customs office “X” but the goods arrived at a different location. This may result in information not being available for targeting at the appropriate location.

This does not apply to pre-arrival service options.



Customs Act, section 7.1



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