Border services officer
4. Training and development
Overview
After successfully meeting the selection process criteria, you will complete phased training and development.
Training and development
4 weeks
Online facilitated training
4.5 months
In-residence training at the CBSA College in Rigaud, Quebec
1 to 1.5 years
Paid on-the-job development as a trainee at one of the Agency’s Ports of Entry
You will learn about:
- legislation, policies and procedures applied to determine the admissibility of people and goods to and from Canada
- interview and communication skills
- inspection techniques
- use of force
- physical training techniques
Note
You must comply with our Values and the Code of Conduct throughout all phases of training and development (including the online portion).
Online facilitated training (4 weeks)
The online facilitated training phase is the first phase of the Officer Induction Training Program (OITP). You will participate in self-paced, facilitated and group activities over a 4-week. We will evaluate you using quizzes, activities, collaborative discussion postings and a final assignment.
You will learn about:
- the Agency and its mandate, mission and vision
- programs and services that CBSA enforces
- values and ethics
- diversity and race relations in the workplace
In-residence training (4.5 months)
The second phase of the OITP is the in-residence training at our college in Rigaud, Quebec. It is 4.5 months long, Monday through Friday, generally 8:00 am to 4:00 pm, with some training on evenings, weekends and statutory holidays, as required.
You will learn about:
- policies, procedures, and legislation the Agency administers
- identify the appropriate application of policies, procedures and legislation
- primary and secondary inspection for immigration, food, plant, animal, and customs
- use of force (Control Defensive Tactics)
- firearms skills (Duty Firearm Course)
- seizure, detention, personal search actions and arrest
We will assess you throughout the training: both informally (using performance-based learning activities) and formally (using multiple choice examinations and simulations).You must also attend scheduled physical fitness sessions.
Allowance
During the in-residence training, you receive an allowance of $125 per week plus accommodations and meals. The CBSA will cover the cost of one (1) round trip from your home residence to the CBSA College.
On-the-job development (1 to 1.5 years)
After in-residence training, you will be posted to one of the CBSA's ports of entry as a trainee (FB-02).
During this phase, you will perform various job functions to demonstrate that you meet the position competencies. Once successfully completed, you will be appointed as a border service officer (FB-03).
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