COVID-19: Changes to travel-related programs and services
The Canada Border Services Agency (CBSA) offers a number of programs and services intended to help travellers save time at the border. In response to COVID-19, we have temporarily suspended or reduced some of these programs and services.
Temporary service reductions
The CBSA has implemented temporary service changes that will remain in effect until further notice. Visit the Directory of CBSA Offices and Services for more information.
Remote Area Border Crossing Program
As part of border measures intended to reduce the spread of COVID-19, the Government of Canada temporarily suspended its Remote Area Border Crossing (RABC) program as of . This temporary suspension remains in effect as long as COVID-19 border restrictions are in place.
You may not use a RABC permit to enter Canada until current Canadian travel restrictions are lifted and the program is officially reinstated.
RABC members and prospective members should note that during this suspension, the CBSA:
- will not accept new applications
- will not accept renewal applications for expiring permits
- will not issue a refund for previously issued permits
- will hold pending applications
- will contact applicants once the program is reinstated
The CBSA will keep members up to date as this situation evolves.
Canadian citizens, permanent residents of Canada, and persons registered under the Indian Act have a right of entry to Canada.
All other travellers must be travelling for an essential or non-discretionary reason (non-optional). Exempted travellers must report to an open port of entry to enter Canada.
At this time, NEXUS and FAST enrolment centres in Canada remain closed. NEXUS/FAST interviews have resumed at enrolment centres in the United States.
All applicants, including Canadian citizens and Permanent Residents, wishing to schedule interviews can do so through the Trusted Traveller portal at their nearest U.S. enrolment centre.
Please note that as there is a delay in processing applications, for an update on the status of your application, check your account on the Trusted Traveller program portal.
Existing NEXUS and FAST members should renew their membership online before the expiry date to retain their membership privileges.
Members who receive an email from U.S. Customs and Border Protection (CBP) stating that their renewal application has expired can contact the CBSA (email@example.com) for assistance.
Temporary lane closures at NEXUS land ports of entry have been implemented until further notice.
The CBSA has extended the validity of expired and expiring memberships for the following programs:
- Pilot Project for Travellers in Remote Areas (Quebec)
- Commercial Driver Registration Program
The CBSA continues to accept applications and renewal requests for these programs. However, there are significant processing delays.
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