Tracking CARM software and industry readiness
Prior to , the Canada Border Services Agency (CBSA) is making significant progress to ensure that there are software system options available to help trade chain partners (TCPs) prepare and submit their Commercial Accounting Declarations (CAD) via either the Electronic Data Interchange (EDI) or Application Programming Interface (API) channels.
EDI and API CAD readiness metrics
There are 30 defined test scenarios that a software package can be tested against.
In order for a software to be deemed ready, it must be tested successfully against the scenarios the TCP has identified as applicable to their service offerings.
There are 28 unique software package providers in scope with 33 TCP participants. Together this represents 99.69% of CBSA’s transaction volumes.
Software readiness of 28 unique software package providers (as of September 6, 2024)
| Software readiness (%) | Software package providers | Duties and taxes (%) | Transaction volume (%) |
|---|---|---|---|
| 100 | 21 | 72.47 | 67.19 |
| 75 to 99 | 2 | 26.78 | 32.22 |
| 50 to 75 | 2 | 0.23 | 0.10 |
| 25 to 50 | 0 | 0 | 0 |
| Less than 25 | 3 | 0.28 | 0.18 |
CARM Client Portal onboarding metrics
(As of September 6, 2024)
- Registration: over 90,000 importers are now registered on the CARM Client Portal
- Percentage of transaction volume: approximately 95%
Contact us
CARM Technical Support Unit
Contact the CBSA Assessment and Revenue Management (CARM) Technical Support Unit (CTSU), if you are a current importer, customs broker or trade consultant and need support with:
- technical issues or problems relating to CAD and API services
- API and CAD (EDI) enrollment
Contact us online:
Telephone:
- Canada and the United States:1-800-461-9999 (press 1)
- Overseas: 1-204-983-3500 or 1-506-636-5064
Hours of operation:
Monday to Friday, 7 am to 6 pm ET
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