Refugee claimants arriving in Canada from the United States

The Canada Border Services Agency cannot currently process your refugee claim because of measures designed to protect public health. You will be directed back to the United States.

If you were previously been directed back to the United States, call 1-833-995-0002, Monday to Friday between 8:00 am to 4:00 pm AST to provide up to date contact information that will be used for the resumption of your claim.

Note: Those who arrive without an appointment will be directed back to the United States.

Please bookmark this page and check it regularly for updates.

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