People of the CBSA: Kieran Ebanks's story - Video transcript

People of the CBSA: Kieran Ebanks's story


Kieran Ebanks, Superintendent, on-screen.

Images of Kieran reviewing files and working at the Emerson port of entry.

As a superintendent responsible for the Tolstoi and Gretna ports of entry, I do a lot of reviewing files. Officers have either a seizure action or an immigration enforcement action. I review the files and make sure that everything is according to the legislation and our policies.

The part I enjoy the most about my job is the variety. There’s no two days that are the same, and that’s definitely a big plus for me. I’ve been with the Agency for nearly eight years. My first five years I spent at the Lyleton, Manitoba port of entry, and the last three years I’ve spent here at Emerson.

I’ve always considered myself a protector or a guardian, so that’s what really drew me to law enforcement. When I was in Lyleton, I was a volunteer firefighter. Before that, I used to volunteer with St. John Ambulance.

You’d go on the CBSA website and see words like national security, public safety, and defensive tactics, and it almost seems overwhelming, but once you receive the training that you do, you realize that you are capable and you can rise to the occasion.

Images of the CBSA College in Rigaud, Quebec. “CBSA College: Where it all starts.”

If I could give you one word about the training at Rigaud, it’s “outstanding”. Without question, the facilities are unparalleled, whether that’s from the food to all the resources that are available there – just outstanding.

Images from Lacolle, Quebec.

I was in Lacolle, Quebec during the surge of irregular arrivals that we had. The experience itself, I think, is something that will go down in the history books and I’m proud to be a part of that.

I find it important in my job to have conversations surrounding values with the employees – values and ethics – so that we can all be on the same page and protect Canada and Canadians. I think a lot of the CBSA values align perfectly with my values.

As the only visible minority manager in the Southern Manitoba District, the challenges that I face are that I put a lot of pressure on myself to be a champion to issues surrounding visible minorities in the workplace. The Agency makes a conscious effort to address any sort of issues surrounding that, and to properly train employees on how to address those sorts of different factors that they may not be familiar with.

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