2016-2017 Departmental Results Report - Canada Border Services Agency
User fees, regulatory charges and external fees

Fee name

Customs Broker Licencing and Examination Fee

Fee type

Regulatory

Fee-setting authority

Customs Brokers Licensing Regulations (SOR/86-1067), Customs Act

Year introduced

1986

Year last amended

2006

Performance standard

The Customs Brokers Professional Examination results are scored and communicated to the individuals who wrote the exam within four weeks from the date the exam was administered. The CBSA will strive to process customs broker licence applications within three months from the date of submission of a correctly completed application that meets all the requirements of the Regulations.

Performance results

For 2016-2017 the Customs Examination Fee was administered to 118 participants and the service standard was met 100% of the time. For 2016-2017 the Customs Broker Licencing Program renewed 571 Licenses and issued 11 new licences.

Other information

As these are two completely separate programs, each with their own service standard, they need to be reported separately in this document.

Fee name

Customs Sufferance Warehouse Licencing Fee

Fee type

Regulatory

Fee-setting authority

Customs Sufferance Warehouses Regulations (SOR/86-1065), Customs Act

Year introduced

1986

Year last amended

2015

Performance standard

The CBSA will strive to process Customs Sufferance Warehouses License applications within 60 business days from the date of the receipt of the complete application.

Performance results

For 2016-2017 14 applications were received and processed within 60 days and the service standard was met 100% of the time.

Other information

On December 6, 2013, Customs Notice 13-022 was published, entitled "Proposed Regulatory Amendments to the Customs Sufferance Warehouses Regulations – Annual License Fee Removal." As a result, fees are not to be collected until further notice, pending a regulatory change. Furthermore, with the introduction of Sufferance Warehouse Modernization, the volume of future applicants cannot be accurately predicted.

Fee name

Canadian Food Inspection Agency Fees Notice

Fee type

Regulatory

Fee-setting authority

Canadian Food Inspection Agency Act

Year introduced

1997

Year last amended

1997

Performance standard

Inspection activities are to be provided in accordance with corresponding federal regulations.

Performance results

Inspection activities were provided in accordance with corresponding federal regulations. 

Other information

N/A

Fee name

CANPASS Programs Application Fees

Fee type

Regulatory

Fee-setting authority

Customs Act

Year introduced

1995

Year last amended

2002

Performance standard

Within 30 business days of receipt of a complete application, applicants are informed of their success in reaching the interview stage. A performance target of 95% has been established.

Performance results

For 2016-17, the 30 business day service standard of informing CANPASS applicants of their success in reaching the interview stage was met 97.9% of the time. The annual target is 95%.

Other information

No records available to indicate the fee scheme prior to 2002.

Fee name

Storage charges – Queen's and frontier warehouses

Fee type

Regulatory

Fee-setting authority

Customs Act

Year introduced

1992

Year last amended

2006

Performance standard

The CBSA ensures that goods are handled with care and stored in a secure manner, to safeguard against damage or loss, while at a Frontier Examining Warehouse or Queen's Warehouse.

Performance results

The CBSA continues to ensure goods are handled with care and securely stored and will work to improve its national administration in the future to better report on performance results.

Other information

The Forecast Revenue and Full Costs are estimates only, and may vary from year-to-year as the revenue is dependant entirely on the non-compliance of commercial importers and travellers. Previously, the forecast numbers provided are based on an average of the last five years. The Agency's previous reporting on these charges is currently being reviewed for accuracy and consistency. Any corrective measures will be implemented for the 2017–18 reporting period. 

* Costs are not identifiable and material.

Fee name

Fees charged for processing Access requests filed under the Access to Information Act

Fee type

Other products and services

Fee-setting authority

Access to Information Act and the Access to Information Regulations

Year introduced

1983

Year last amended

1992

Performance standard

Response is provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the Access to Information Act. A notice of extension is to be sent within initial 30 days after receipt of request. 

Performance results

During fiscal year 2016-2017, 80.1 percent of the Access requests were processed within the legislated timeframes.

Other information

As of May 5, 2016, the Interim Directive on the Access to Information Act instructs institutions to waive all fees prescribed by the Act and Regulations, other than the application fee set out in section 7(1)(a) of the Regulations. Under the Access to Information Act, the head of a government institution, to which a request for access to a record is made, may refund a fee paid. Fees refunded during 2016–17 were $740.