Code of Conduct
Frequently Asked Questions

1. Why did the Agency revise the CBSA Code of Conduct?

The CBSA Code of Conduct was revised to align with the Treasury Board Secretariat (TBS) new Values and Ethics Code for the Public Sector and Policy on Conflict of Interest and Post-Employment. The Values and Ethics Code for the Public Sector and the TBS Policy on Conflict of Interest and Post-Employment both came into force on April 2, 2012 in compliance with the Public Servants Disclosure Protection Act and replaces the Values and Ethics Code for the Public Service.

While much of the revised CBSA Code of Conduct conforms exactly to the Treasury Board Secretariat's policies, this process presented an opportunity to expand and enhance the aspects of the Code customized specifically to the CBSA.

Most notably, the TBS identified a need for guidance on emerging issues, such as those associated with social media and a renewed emphasis on safe and healthy work environments, free from harassment.

2. What is the intent of the Code of Conduct?

When the Public Servants Disclosure Protection Act came into effect in 2007, the Government of Canada committed to establish a charter to guide public servants in their work and professional conduct. This became the Values and Ethics Code for the Public Sector from which each public sector organization was required to establish its own customized code of conduct. The Code of Conduct is intended to support a culture of ethical thinking, decision-making and acting. It flows from the Values and Ethics Code for the Public Sector and covers the Treasury Board Secretariat's Policy on Conflict of Interest and Post-Employment.

3. Isn't the Code of Conduct just "common sense?"

No, not entirely. Each person's idea of "common sense" may be different and the Code of Conduct provides us with guidelines on the minimal standards of behavior expected by all employees.

4. What is the general content of the Code of Conduct?

The Code of Conduct outlines the public sector values of Respect for Democracy, Respect for People, Integrity, Stewardship and Excellence, and the complementary CBSA values of Respect, Integrity, and Professionalism. It describes expected behaviours required to exemplify these values. Guidance and standards are provided to define ethical conduct with some examples of these behaviours, and explanations of what constitutes conflict of interest and conflict of duty situations.

5. Are recruits subject to the Code of Conduct?

Yes. Recruits are also subject to complying with the Code of Conduct.

6. Who is not subject to the Code of Conduct

Contractors are not subject to the Code of Conduct. However, we ask that they respect the spirit of the Code.

All other employees, including students, recruits, term employees, casual workers, and employees on leave without pay, are all subject to the Code of Conduct as a term and condition of employment.

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