eManifest

ATTENTION Highway Carriers!

eManifest may apply to you

This document is also available in PDF (1.3 MB)
[help with PDF files]

Changes for highway carriers are coming soon!

eManifest is a new Canada Border Services Agency (CBSA) initiative that will change the way commercial goods coming into Canada are processed. When fully implemented, carriers, freight forwarders and importers in all modes of transportation will be required to electronically provide the CBSA with advance trade data before goods arrive in Canada.

Does eManifest apply to you?

eManifest will be implemented over a number of years starting with the highway mode in September 2010.

Highway carriers who transport commercial goods into Canada will be required to provide the CBSA with electronic cargo and conveyance data a minimum of one hour before arriving at the border.

In certain scenarios, highway carriers may be exempt from the requirement to transmit pre-arrival cargo and conveyance data.

Exemptions and exceptions are listed in the Electronic Commerce Client Requirements Document (ECCRD) for highway – available on the CBSA Web site at www.cbsa.gc.ca.

What you need to know

• Highway carriers may begin transmitting cargo and conveyance data through existing CBSA electronic data interchange (EDI) communication options starting September 2010.
• Carriers may also choose to transmit their cargo and conveyance data through the new eManifest Portal, available in early 2011.

  Note:The eManifest Portal is an Internet-based, secure reporting option developed by the CBSA.

• Highway carriers will have 12 months from the time the eManifest Portal becomes available followed by a six-month grace period to comply with the requirements before monetary penalties are applied.
• The CBSA encourages carriers to adopt eManifest requirements early.
  
  

  Note: Adopting early can help you identify and correct problems, reducing the likelihood of penalties once regulations come into force.

• The ECCRD for highway provides clients with a glossary of the mandatory data elements and helpful information to assist clients with their internal systems' implementation.
• Effective April 1, 2011, all highway carriers must have a CBSA-issued carrier code –  carrier code 77YY will no longer be accepted.
  
  

  Note: For information on obtaining a carrier code, visit the CBSA Web site at www.cbsa.gc.ca (click on ”Commercial sector” then “Commercial carriers”).

Client Support

For general questions about eManifest policy or operations, call the Border Information Service (BIS):

From within Canada
1-800-461-9999

United States (long-distancecharges apply)

East
506-636-5064

West
204-983-3500

TTY within Canada (for those with hearing or speech impairments)
1-866-335-3237

OR

E-mail the eManifest External Help Desk at eManifest@cbsa.gc.ca

For EDI technical support, call the Technical Support Unit (TSU):

From within Canada and the U.S.
1-888-957-7224

Outside Canada and the U.S. between 8 a.m. and 5 p.m. ET (long-distance charges apply)
613-946-0762

Outside Canada and the U.S. between 5 p.m. and 8 a.m. ET (long-distance charges apply)

OR

E-mail: tsu.ust@cbsa-asfc.gc.ca

Note: TSU support will be available 24/7 beginning October 2010.
613-946-0763

For more information about eManifest, visit the CBSA Web site regularly at www.cbsa.gc.ca.

Note:The information contained herein was accurate at the time of printing.

---

Technical Assistance

To access the Portable Document Format (PDF) version you must have a PDF reader installed. If you do not already have such a reader, there are numerous PDF readers available for free download or for purchase such as:

• Adobe Reader
• Foxit Reader
• Xpdf
• eXPert PDF Reader

If you have difficulty accessing a document in PDF format, please contact:

Publishing Services
Canada Border Services Agency
E-mail: Publishing.publication@cbsa-asfc.gc.ca
Ottawa ON  K1A 0L8
Canada

By telephone or TTY