Using GOES

The Global Online Enrollment System enables registered users to submit their applications online for U.S. Customs and Border Protection (U.S. CBP) trusted traveller programs, such as NEXUS.

Both U.S. CBP and the Canada Border Services Agency (CBSA) will use the information provided on the application to determine eligibility to participate in NEXUS. The non-refundable application fee is US$50 per applicant aged 18 and over and is payable by credit card only.

A separate application should be made on behalf of or by each applicant. This will prompt the system to generate separate online GOES accounts. After the initial application processing is complete, an update is noted in the applicant's GOES account instructing him or her to schedule an appointment for an interview.

Before you start: How to apply

When you apply using GOES, follow these steps:

Step 1: Exit the CBSA Web site

• Review the CBSA exit notice and follow the instructions provided.

Step 2: Register with GOES

• On the GOES welcome page, select “Register in English” to begin creating a GOES account.
• Once you have created a password and received an identification number, you are a registered GOES user.

Step 3: Apply for NEXUS

• Sign in to your GOES account.
• Complete the application form online. Before you apply, make sure you have the following documents on hand: 
  • Proof of citizenship and admissibility (one of the following):
    • valid passport
    • birth certificate
    • Canadian citizenship certificate (with photo) or card
    • Certificate of Indian Status
  • Proof of current place of residence (one of the following):
    • valid driver's license
    • other provincial identification card
    • other federal identification card
  • Car registration information (not mandatory)
  • Your NEXUS card number (for people renewing their membership)
  • A valid credit card to pay the non-refundable processing fee of US$50
• Submit your application. The information is sent to both U.S. CBP and the CBSA.

Step 4: Processing

• Monitor your account for information on next steps.
• Once the initial processing of your application is complete, you will be notified of this by the system and you can set up an appointment for an interview at a NEXUS Enrolment Centre.

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