Canada Border Services Agency
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News Release

CBSA and the Airport of Montréal introduce automated border clearance process

Montréal, Quebec, June 26, 2012 – Benoît Chiquette, Director General, Quebec Region, and James C. Cherry, President and CEO of Aéroports de Montréal, today launched the Automated Border Clearance (ABC) program at Pierre Elliott Trudeau International Airport in Montréal.

"Our Government is committed to making travel easier and more efficient for Canadians. These kiosks will expedite the border processing for returning Canadian travellers at the Montréal Airport," said the Honourable Vic Toews, Canada's Minister of Public Safety. "Automated Border Clearance is a secure service that accelerates passenger screening and expands the work the Canada Border Services Agency does to streamline the border process for Canadian citizens and permanent residents."

"Aéroports de Montréal has invested $4 million for the installation of self-serve kiosks at Montréal-Trudeau Airport. This is a sound investment as this new process will greatly improve the smooth processing of passengers arriving on international flights. And for us, smooth processing is the most important aspect of client service in an airport," said the President and Chief Executive Officer of Aéroports de Montréal, Mr. James C. Cherry. "It is even more important as the international travel sector has been growing since 2003. In fact, the international sector grew by 7.7% in 2011; this represents a ninth year of growth for this sector."

"Successful partnerships between the airport authorities and the Canada Border Services Agency have enabled the expansion of the Automated Border Clearance program," said Mr. Chiquette. "The Government will continue to look at ways to ensure Canadians travelling abroad have a fast, safe, and secure experience at our airports."

ABC is an innovative concept that uses self-service kiosk technology to partially automate the processing of eligible travellers (Canadian citizens with a valid passport and Canadian permanent residents with a valid permanent resident card) returning to Canada.

ABC offers a safe and viable alternative for the processing of eligible travellers by the CBSA. The benefits of ABC include reduced queue time, less congestion and increased passenger satisfaction with border processing procedures. The self-serve kiosks are easy to use and do not require pre-registration by travellers or payment of any membership fees.

Travellers should have all of the necessary documents on hand when they approach the kiosk, including the Canada Border Services Agency E311 Declaration Card, their Canadian passport or Canadian permanent resident card, and all receipts for purchases made abroad.

To use the kiosk, the traveller places his/her passport or permanent resident card in the document reader, inserts his/her completed E311 Declaration Card in the kiosk and follows the instructions on the screen. Once the transaction is completed a transaction receipt is issued. The traveller reports to a border services officer for verification of his/her identity and visual authentication of his/her passport or permanent resident card. The ABC kiosk allows up to four travellers residing at the same address to be processed in a single transaction if they are all identified on the same E311 Declaration Card.

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