The CBSA's Customs Internet Gateway (CIG) provides the trading community with an alternative delivery channel for transmitting cargo, release and accounting data. Using a public key infrastructure (PKI), participants send and receive data over the Internet. The Canada Revenue Agency's (CRA) Certification Authority issues medium-level assurance certificates to each participant who wishes to use electronic transaction methods.
To register for the CIG, participants must first become CRA PKI subscribers. The following documents set out what is required to register as a subscriber:
Participant Requirements Document
This document details all the requirements participants must meet and the steps to follow to successfully complete the online registration process.
To request this document, contact the Technical Commercial Client Unit.
A senior official who has the authority to bind the organization must sign this agreement. It details the terms and conditions relating to PKI participation and the organization's responsibilities, and identifies individuals appointed to receive and manage digital certificates.
- Appendix A - Subscriber List
- Appendix B - RC129 Application Form
This form must be completed by the organization's designated representative who will manage the digital certificates. The information on this form is protected and is retained in personal information bank CRA PPU 165 Public Key Infrastructure for External Clients.
- Appendix C - Subscriber Agreement
The designated representative identified in the Organization Agreement to receive and manage digital certificates must sign this agreement. It details the terms and conditions for use and custody of a digital certificate.
- External Organization Participation Document
To request these documents, contact the Technical Commercial Client Unit.
You will require two software packages: an Entrust-enabled package and a CIG client package. Please refer to the CIG Participant Requirements Document for details. You will also need a version 4 browser or higher with 128-bit encryption.
Technical Commercial Client Unit
Canada Border Services Agency
355 North River Road, 6th Floor, Tower B
Ottawa ON K1A 0L8
1-888-957-7224, Option 1 for EDI transactions / Option 2 for Technical Portal Assistance (calls within Canada and the United States)
613-946-0762 (overseas callers)
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