We recognize that border service disruptions affect the individuals and industry that fuel Canada's economy. While the CBSA is committed to ensuring border services return to normal operations as soon as possible, an important part of quality service is keeping our clients informed so they know what to expect in advance and can plan accordingly.
To this end, the CBSA is introducing an E-mail Border Alert Service, to notify clients when unexpected events cause a significant disruption to normal border services at any one of our busiest land border ports of entry.
To subscribe or unsubscribe to the CBSA E-mail Border Alert Service, simply enter your email address in the appropriate field and select "subscribe" or "unsubscribe." Your e-mail address will be automatically added to or removed from our distribution list.
Beginning December 10, 2012, when a service disruption occurs at one of the following ports of entry, a Border Alert will be issued to subscribers, identifying the impacted port and recommending alternate ports of entry. It is important to note that Border Alerts will not be issued in response to normal increases in traffic volumes or planned events (i.e. construction at a port of entry). We will do our best to ensure border services return to normal operations as soon as possible and will notify subscribers when normal operations have resumed.
Northern Ontario Region
Southern Ontario Region
While the CBSA will endeavor to ensure the timely issuance of Border Alerts, we encourage you to continue to use alternate sources of information to inform your border crossing plans. Subscribers are responsible for ensuring they provide the CBSA with a valid e-mail address and may unsubscribe at any time
For more information about the CBSA E-mail Border Alert Service, consult our Fact Sheet.