Service Standards for High-Volume Regulatory Authorizations
Release Prior to Payment Privilege

Service standard:

This service standard applies to the receipt of security and the privilege associated with the release of imported shipments prior to the payment of duties and taxes. The CBSA will strive to send an acknowledgement to the importer confirming receipt of the security within 21 calendar days.

Performance target:

The CBSA will strive to meet the service standard 95% of the time.

Performance results:

For the fiscal year April 1, 2016 to March 31, 2017, the CBSA processed 1,103 requests for the release prior to payment privilege and met the service standard 100% of the time.

For the fiscal year April 1, 2015 to March 31, 2016, the CBSA processed 1,122 requests for the release prior to payment privilege and met the service standard 100% of the time.

For the fiscal year April 1, 2014 to March 31, 2015, the CBSA processed 816 requests for the release prior to payment privilege and met the service standard 100% of the time.

For the fiscal year April 1, 2013 to March 31, 2014, the CBSA processed 381 requests for the release prior to payment privilege and met the service standard 100% of the time.

Applying for Release Prior to Payment – Receipt of Security:

For more information, please see the Memorandum D17-1-8 Release Prior to Payment Privilege on our Web site or e-mail us at contact@cbsa-asfc.gc.ca.

Service feedback:

The CBSA takes complaints very seriously and ensures complaints are handled in an efficient and professional manner. Please see the comments, complaints, and compliments for more information.



For more information

Date modified: